Shuttle Driver - Banff (Seasonal April to October 2025)

Purpose

The Shuttle Driver is based in Banff, and reports to the Senior Manager, Guest Experience, Banff & Lake Louise (SMGE, B-LL).

The Shuttle Driver plays a vital role in supporting the company by ensuring the safe and timely transportation of team members and guests. Reporting to the (SMGE, B-LL), this position is primarily responsible for transporting Onboard team members between Calgary, Banff and Jasper with scheduled overnight stays in Jasper. When required, the Shuttle Driver will also transport guests within the locales of Banff and Jasper.

In addition to driving duties, the Shuttle Driver is responsible for routine cleaning, conducting inspections, and monitoring maintenance needs of transport vehicles to ensure they remain in safe and reliable condition. Occasionally, the Shuttle Driver may also assist with transporting guest luggage or other equipment as required by the Guest Experience team.

This is a full-time position, requiring 30-50 hours per week.

Key Areas of Accountability

Vehicle Operations

• Safely and efficiently transport Onboard team members between Calgary, Banff and Jasper, including overnight stays in Jasper.

• Perform routine cleaning and upkeep of shuttle vehicle to ensure cleanliness and comfort for passengers.

• Coordinate vehicle servicing, including routine maintenance and repairs, to ensure vehicles are in safe operating condition.

• Maintain accurate records of trips, vehicle usage, and any incidents or maintenance performed.

• Communicate effectively with the SMGE, B-LL, and other members of Destinations management team in Banff and Jasper regarding schedules, delays, or issues.

• Ensure compliance with all road safety regulations, company policies, and procedures.

• Provide professional and courteous service to crew members during transport.

• Adapt to changes in schedules or routes as required to meet operational needs.

Safety

• Conduct thorough pre-trip and post-trip inspections to ensure vehicle safety and readiness for operation.

• Adhere to all traffic laws and regulations, prioritizing the safety of passengers and other road users.

• Report any mechanical issues, safety concerns, or incidents promptly and accurately to the SMGE, B-LL.

• Ensure all passengers follow vehicle safety guidelines during transport, including use of seatbelts.

Qualifications

Education, Certification, Licenses

• AB Class 4 Driver's License with demonstrated safe driving record required

• Satisfactory Drivers abstract

Experience

• Minimum 5 years of driving experience required

• Previous experience in passenger transportation or shuttle driving, particularly over long distances or in mountainous terrain, is an asset

Skills

• Strong Communication Skills: Ability to communicate effectively and professionally with crew members and management.

• Knowledge of Local Geography: Familiarity with routes, road conditions, and locations between Calgary, Banff and Jasper.

• Vehicle Maintenance Knowledge: Basic understanding of vehicle maintenance to identify issues during inspections and coordinate necessary repairs.

Work Environment

• Safety-sensitive environment with exposure to railway operations

• Primarily on the road, driving long distances between Calgary, Banff and Jasper.

• Exposure to varying weather and road conditions, including mountain terrain.

• Require sitting for extended periods while driving, with occasional physical activity such as loading and unloading items.

• Overnight stays in Jasper are required at least one night a week. Accommodation in Jasper is provided by the company.

• Shifts may include work during early morning, evenings, weekends, and holidays.

• Must be legally authorized to work in Canada for the duration of the operating season (April - mid-October)

Perks and Benefits

• Health Care Spending Account (starts at $300)
• Friends and family rail tickets and packages discount
• Two annual complimentary rail passes (beginning your 2^nd season)
• Exclusive discount with various partners on Perkopolis
• Growth opportunities
• Fun and inclusive team environment

Hourly wage $26.84/hour

This job description is not exhaustive of all duties and will encompass additional duties assigned. Responsibilities, title, reporting structure and duties may be changed in response to business requirements.

Armstrong Collective, Rocky Mountaineer and Canyon Spirit are an equal opportunity employer, driven by our values of creating meaningful moments, being one team, and achieving extraordinary outcomes. Our strong company culture supports our vision of a diverse, open, safe, and respectful workplace. We celebrate diversity and are committed to creating an inclusive environment for all team members. If you require any accommodation during the application process or throughout your employment, please let us know. We will work with you to ensure your needs are met and to create a supportive environment.