Why join us?

We work and play in Canada's most beautiful playground, Banff National Park, and you can too. Sunshine Village is the premier ski resort in Western Canada. If you want to be part of making our guests' ski experience unforgettable and think a winter season skiing and riding on the best powder in the Rockies would be great too, then read on for more information...

What can you expect?

The Transportation Dispatcher maintains an efficient and professional communications system for the Resort's Transportation Department, enhancing the user experience through coordinating the safe, reliable, and efficient transportation of team members and guests. This role additionally acts as administrator for the department and works primarily out of the Banff Sunshine Transportation Center. The Transportation Dispatcher reports to the Transportation Supervisor or designate, and liaises closely with the entire department, other mountain operations departments, transportation users, contractors, and vendors.

Key Responsibilities

• Coordinating, organizing, and allocating transportation units e.g., pick ups/drops offs, fueling, cleaning.
• Relaying information e.g., traffic, road conditions or changes, emergency procedures.
• Controlling and monitoring radio communications.
• Assist in training of team members e.g., bus hosts, drivers.
• Administrative and Reporting Responsibilities:
  • Overseeing and maintaining timely completion of documentation e.g., dispatch logs, employee training requirements and checklists, inspections.
  • Assisting in timely and accurate incident/deficiencies reporting to appropriate departments/personnel.

Experience/Requirements

• Positive, mature, and friendly attitude along with being neat, alert, punctual and dependable
• Prepared to work flexible schedules e.g., weekends, holidays, nights, extended hours.
• Prepared to work in all weather conditions e.g., appropriate footwear, layers, gloves.
• Calm under pressure and patient.
• Effective time management
• Be at least 21 years of age and possess a valid AB driver's license and a clear driving record.
• Good comprehension of computer programs e.g., Microsoft suite of products.
• Able to work efficiently, safely, and independently without continuous supervision.

The Perks:

• FREE - Your staff pass is your ticket to ride Sunshine!
• Ski & Ride - Free days & discounts at ski resorts across Canada
• Staff Events - Staff parties, BBQs, spring night skiing, dog sledding & more
• Career - Recognition programs & career development opportunities
• Wellness - Discounted fitness passes, yoga, onsite support & professional support
• Onsite discounts - Food & beverage, retail, & hotel stays
• Exclusive deals - Brand-named gear & local businesses
• And much, much more!

Can't wait to get started? Great, because we can't wait to hear from you!
Click the Apply Online button below tell us why you're the next awesome member of our team. Remember, we're looking for people who will wow our guests, so start now and wow us.