Assistant Manager, Middle Market Property & Casualty

The Opportunity

Are you looking for a caring, collaborative, values-driven workplace with inspiring teammates and leaders? Do you have the ambition and desire to be the best and thrive at the most impactful global insurance provider in the world? Look no further than Zurich Canada.

If you have experience in underwriting management and are looking for a new challenge, we would love to hear from you.

Zurich Canada is currently seeking a dynamic and experienced professional to join our Middle Market team as an Assistant Manager. This role is an excellent development opportunity for a strong underwriter or similar role looking to take on management responsibilities. The Assistant Manager will support and guide P&C underwriters, ensuring underwriting excellence, fostering professional development, and driving business growth.

This is a unique opportunity to build your knowledge and experience for the future in a supportive environment where your voice matters.

This is a hybrid work opportunity.

What you will do

Team Management

• Provide leadership and mentorship to a team of underwriters, fostering a collaborative and high-performance culture.
• Assist in the professional development of team members through coaching, training, and performance feedback.
• Emulate managerial responsibilities, including participating in recruitment, conducting performance reviews, and addressing team issues.

Underwriting Excellence

• Oversee and manage the underwriting process for middle market P&C accounts, ensuring adherence to company guidelines and risk appetite.
• Review and approve underwriting decisions, providing guidance on complex and high-value accounts.
• Underwrite and manage a book of key accounts for strategic brokers; as required in conjunction with coaching and leading a team for results.
• Ensure the team maintains high standards of accuracy, completeness, and compliance with regulatory and company policies.

Business Development

• Collaborate with the sales and marketing team to develop and implement strategies for business growth.
• Identify and pursue new business opportunities within the middle market segment.
• Maintain and build strong relationships with brokers and customers to enhance business retention and growth.

Operational Efficiency

• Monitor and analyze team performance metrics, identifying areas for improvement and implementing corrective actions as needed.
• Ensure efficient workflow and resource allocation within the team.
• Contribute to the development and enhancement of underwriting tools, processes, and best practices.

Strategic Contribution

• Participate in strategic planning and decision-making processes for the Middle Market P&C unit.
• Provide insights and recommendations to senior management based on market trends, competitive analysis, and team performance.

Job Qualifications - What you bring to the table

Required:

• High School Diploma or Equivalent and 7 or more years of experience in the Underwriting or Market Facing area.

OR

• High School Diploma or Equivalent and 14 or more years of experience in the Claims or Underwriting Support area

AND

• 2 or more years of management experience

Preferred:

• Bachelor's degree in Business, Insurance, or a related field.
• Minimum 8 years' experience underwriting within the P&C insurance industry.
• Proven experience in middle market underwriting is highly preferred.
• Strong leadership and team management skills.
• Excellent decision-making, and problem-solving abilities.
• Effective communication and interpersonal skills.
• Excellent skills in relationship building.
• Proficiency in underwriting software platforms and Microsoft Office Suite.

AND

• Demonstrated ability to lead and motivate a team.
• Strong business acumen and understanding of the middle market segment.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Commitment to continuous learning and professional development.
  

Our Culture

• At Zurich, we are proud of our culture. We are passionate about Diversity, Inclusion, Equity and Belonging (DIEB). We want you to bring your whole self to work, and we want our employees to be reflective of the communities in which we live and work. Our DIEB initiatives are creating an environment where everyone feels welcome.
• We have a collaborative culture where diversity of thought is valued. We value your input and strive to give our employees the tools they need to make an impact.
• We care about our employees' well-being and offer a comprehensive health/benefits plan with varying levels of coverage to suit your specific needs and a competitive total compensation package.
• We understand how important it is to rest, recharge and do the things you love. At Zurich, all employees receive a minimum of four weeks of vacation per year to do just that.
• We also understand that employees require time off for personal reasons. Maybe you have an appointment during a workday, a cultural or religious holiday you would like to observe, or you need time off to focus on your mental health. Zurich employees receive four personal days per year to be used at their discretion.
• We are committed to continuous improvement, and offer access to a comprehensive range of training and development opportunities.
• We care about our communities. Our communities are where our customers, people, and shareholders live and work. While we can be proud of the contribution to society Zurich makes through our core business of insurance, we must also give back to our communities through our talent, time and resources.
• We have won numerous awards for our workplace culture. We are proud to be one of Greater Toronto's Top Employers and to have received Insurance Business Canada's 5-Star Diversity, Equity and Inclusion Award.

Make a difference. Be challenged. Be inspired. Be supported. Love what you do. Work for us.

About Us

Zurich Canada is part of the Zurich Insurance Group, a multi-line insurer with approximately 55,000 employees worldwide serving customers in global and local markets. Zurich Canada has been a leading insurance provider serving mid-sized and large companies, including multinational corporations, in the Canadian commercial market for 100 years. With over 500 employees in offices across the country, Zurich offers the global strength of a top insurance provider combined with in-depth knowledge of industries and local markets. Zurich Canada aspires to be risk management professionals' first choice as their premier partner to help meet the risk challenges of today and tomorrow. Read more at www.zurichcanada.com.