Resident Advisor - Summer 25

Come work with us in Lake Louise. Live, Work, Play surrounded by awe-inspiring views!

The Lake Louise Ski Resort is a world-class ski area nestled in the heart of the Canadian Rockies. We are a year-round operation, operating as a ski resort in the winter months and as a sightseeing gondola in the summer months.

Whether you want to work indoors or outdoors, no day will ever be the same. As an employee you can expect a great working environment, employee benefits, competitive wages and the experience of a lifetime.

At present some of our Employee Perks include:

• LLSR Summer lift pass
• Free employee transportation from the resort to Lake Louise Village
• Food and Beverage discounts at designated cafeterias and restaurants
• Retail store discounts
• Staff rates at Skoki Backcountry Lodge
• Complimentary tea, coffee and hot chocolate at designated cafeterias when you provide your own reusable mug
• Employee recognition programs
• Long Service Award programs
• Opportunity for educational growth and development
• Optional subsidized staff housing for full-time employees
• Awesome Staff events, activities, and team building events throughout the season
• RRSP matching contribution depending on length of service
• Extended health care plan depending on length of service
• Year-round employees may be eligible for spousal and family passes

Job Description

The successful candidate will be responsible for maintaining and supporting a safe and secure atmosphere for all staff residing in Lake Louise Ski Resort staff accommodation. As a resident advisor you will have the ability to objectively and quickly assess a variety of situations, and respond through creative problem solving and appropriate application of policies and standards while maintaining fairness and respect.

Job Responsibilities:

• Conducting regular patrols of Lake Louise Ski Resort staff accommodations and properties.
• Providing assistance and information to employees outside of housing office hours.
• Enforcing conditions of residence as outlined in staff rental agreements.
• Completing required nightly incident and duty reports.
• Liaison with local law enforcement and emergency service agencies as required.
• Completing out of hours check in/out procedures.
• Helping to clean and maintain communal housing areas.
• Respond to complaints and conduct incident investigations while maintain confidentiality
• All other related duties as required by the Housing Management Team.

Job Requirements/Qualifications:

• Must hold a valid Canadian or international license with a clean drivers abstract. Proof from your insurer of 3 years claims free history will be required.
• Ability to calmly and assertively intervene, mediate and effectively communicate in sometimes confrontational situations.
• Ability to communicate clearly and effectively with your peers.
• Ability to consistently adhere to company policies and procedures, while also responding to incidents with empathy and respect.
• Commitment to maintaining confidentiality.
• Must be able to work independently with little supervision
• Physically able to lift/carry 50lbs
• First Aid, CPR, Self Defense and Mediation skills an asset

Work Schedule:

Night Shift - to be discussed at time of interview.

4 days on/ 3 days off

Dress Code:

Uniform shirt provided at cost, black pants/slacks in accordance with appearance standards