Transportation Supervisor - Summer 25

Come work with us in Lake Louise. Live, Work, Play surrounded by awe-inspiring views!

The Lake Louise Ski Resort is a world-class ski area nestled in the heart of the Canadian Rockies. We are a year-round operation, operating as a ski resort in the winter months and as a sightseeing gondola in the summer months.

Whether you want to work indoors or outdoors, no day will ever be the same. As an employee you can expect a great working environment, employee benefits, competitive wages and the experience of a lifetime.

At present some of our Employee Perks include:

• LLSR Summer lift pass
• Free employee transportation from the resort to Lake Louise Village
• Food and Beverage discounts at designated cafeterias and restaurants
• Retail store discounts
• Staff rates at Skoki Backcountry Lodge
• Complimentary tea, coffee and hot chocolate at designated cafeterias when you provide your own reusable mug
• Employee recognition programs
• Long Service Award programs
• Opportunity for educational growth and development
• Optional subsidized staff housing for full-time employees
• Awesome Staff events, activities, and team building events throughout the season
• RRSP matching contribution depending on length of service
• Extended health care plan depending on length of service
• Year-round employees may be eligible for spousal and family passes

Job Description:

The Transportation Supervisor is responsible for overseeing the daily operations of the Lake Louise Ski Resort’s transportation services, ensuring efficient, safe, and timely movement of guests and employees. This role includes supervising a team of drivers, coordinating shuttle routes, maintaining fleet operations, and upholding excellent customer service standards.

Job Responsibilities:

• Supervise, train, and support transportation staff, including shuttle drivers and hosts.
• Develop and manage staff schedules to ensure adequate coverage during peak and off-peak hours.
• Conduct regular safety meetings and enforce company policies and procedures.
• Oversee the maintenance and cleanliness of all resort transportation vehicles.
• Coordinate with the maintenance team to ensure timely vehicle inspections and repairs.
• Monitor fuel usage, vehicle logs, and operational costs for efficiency.
• Ensure timely and efficient transportation of guests, staff, and equipment between lodges, parking areas, and base facilities.
• Adjust shuttle routes and schedules as needed based on weather conditions, traffic, and guest volume.
• Provide excellent guest service by addressing concerns and resolving transportation-related issues.
• Enforce all safety regulations and ensure drivers adhere to local, provincial, and federal transportation laws.
• Conduct driver training on safety protocols, winter driving techniques, and customer service.
• Respond to and report transportation incidents, accidents, and road conditions.
• Working hand and hand with the bus company to ensure all buses are on schedule.

Job Requirements:

• Previous supervisory experience in transportation, logistics, or resort operations preferred.
• Valid class 4 driver’s license with a clean driving record and 3 years claims free history
• Valid class 2 license also considered an asset
• Knowledge of fleet management, scheduling, and winter driving conditions.
• Strong leadership, problem-solving, and communication skills.
• Ability to work in a fast-paced, outdoor environment.
• Familiarity with the local area, ski resort operations and guest service expectations is a plus.
• Flexible schedule, may include early mornings, evenings, weekends, and holidays.

Work Schedule:

5 days on/2 days off

Dress Code:

Outdoor jacket (rental), uniform shirt provided at cost, outdoor pants and personal clothing following appearance standards