Manager, Property & Asset Management

Manager, Property & Asset Management

Real Estate Management

Burnaby, BC

In accordance with the Mission, Vision and Values, and strategic directions of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

The Property & Asset Manager is a key member of the facilities management team and is critical in ensuring the success of managing an assigned portfolio of leased and owned assets for the Provincial Health Services Authority. The Manager achieves real estate service goals by ensuring optimal operational maintenance of sites and due diligence on contract performance.

What you'll do

• Responsible for the interpretation of leases and property administration including minor site projects, maintenance and repairs, negotiation of service contracts, and monitoring of contracts to ensure obligations and deliverables are met by the contracted services and the landlords; responsible for the development of applicable policies and procedures and communicates these to users through site manuals.
• Ensures efficient, cost effective operation, maintenance and repair of the assigned portfolio; identifies daily operational requirements and implements services; manages contracts by monitoring the performance of contract support services such as janitorial, waste management, pest management, HVAC management, security and safety services for leased sites.
• Strategizes, develops, manages and analyzes annual five (5) year repair and maintenance plans for the portfolio.
• Monitors and adheres to allocated departmental budgets; makes budget recommendation based on operational demand, environmental and resource constraints; provides detailed variance analysis when necessary; assesses current and future facilities needs and develops solutions for physical growth and/or reorganization, including planning strategies, budgeting and cost implications and implementation of remedial budgeting strategies.
• Delegates responsibilities to the Property & Asset Coordinator and ensures standards, protocols and procedures are being followed in accordance with established deadlines, policies and processes. Oversees the human resource management for the Property & Asset Coordinator position including making staffing decisions and providing training.
• Provides leadership to internal and external stakeholders by conveying policies and priorities, coordinating work and ensuring issues are resolved or escalated to appropriate level for clarity or resolution.
• Acts as a functional owner of the leased asset database program; ensures proper maintenance of records to ensure data accuracy and integrity and supports operational decisions of the Organizations.
• Collaborates with the Leasing and Project Managers to ensure proper handover of leased sites.
• Ensures risks associated with each site are registered with relevant stakeholders and site risks are managed in compliance with organizational and government regulations; ensures and confirms insurance and risk mitigation processes are in place for each site.
• Conducts regular site visits and reporting to ensure maintenance requirements are current.
• Confirms project scope requirements related to base building conditions and lease terms with capital Project Managers.
• Oversees capital projects by liaising with the landlords/contractors and ensuring payments and deliverables are met, as required.
• Assists in strategic planning for improved processes and procedures to ensure efficiency throughout various departments.

What you bring

Qualifications

• A level of education, training, and experience equivalent to a Bachelor's degree in Business Management or related field, plus advanced courses in property management and a professional designation, supplemented with five (5) to seven (7) years' recent related and progressive experience in property management within a health care environment. Current BC Driver's License and access to a personal vehicle for business related purposes.
• Ability to provide technical expertise, process management and business acumen to support the real estate department. Ability to strategically identify issues and analyzes alternatives to provide decision support. Ability to conduct needs analysis to support internal users and consultants. Ability to provide insight and analysis and influence decision-making. Ability to lead and direct an interdisciplinary team in a manner that fosters a motivational environment built on trust and mutual respect. Ability to plan and monitor budgets and execute real estate plans within stringent timelines. Ability to operate related equipment including related software application.

Skills & Knowledge

• Demonstrated knowledge and understanding of legislative obligations and provincial commitments found in the foundational documents - including Truth & Reconciliation Commission's Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study - and how they intersect across the health care system.
• Supports team members on their ongoing learning journey, ensuring education strategy for team/department to eradicate Indigenous-specific racism and discrimination and embed Indigenous Cultural Safety at a practical level.
• Ensure integration of the legislative obligations and provincial commitments into policies, procedures and programs prior to engaging IH teams/departments.
• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
• As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (The Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That's why we're focused on your care too - offering health, wellness, development programs to support you - at work and at home.

• Join one of BC's largest employers with province-wide programs, services and operations - offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San'yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Temporary, Full-Time - Until return of incumbent

Salary Range: $88,990 - $127,923 /year. The starting salary for this position would be determined with consideration of the successful candidate's relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.
Location: 1795 Willingdon Ave, Burnaby, BC V5C 6E3
Closing date: Applications accepted until position is filled
Hours of Work: 0800-1600 (Monday to Friday)
Requisition # 179388E

What we do

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people - Be compassionate - Dare to innovate - Cultivate partnerships - Serve with purpose.

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA is committed to equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently marginalized groups identified under the B.C. Human Rights Code.

One of PHSA's North Star priorities is to eradicate Indigenous-specific racism, which includes dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya'kula Team (Indigenous Recruitment & Employee Experience) for support at indigenous.employment@phsa.ca.

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and marginalization faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and self-determination of Indigenous communities. PHSA must uphold legislative obligations and provincial commitments found in the foundational documents such as including Truth & Reconciliation Commission's Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.

ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at http://internaljobs.phsa.ca

Please note the internal job posting will no longer be accessible after the expiry date of February 13, 2025. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday - Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at internaljobshelpu@phsa.ca and a Help Desk Representative will contact you the next business day.