The salary range for this position is CAD $24.76 - $26.38 / hour
Job Summary
We are currently looking to fill a Casual opportunity for a Intake Clerk at Chilliwack, Home Support located in Chilliwack, BC.
Are you a dedicated and passionate learner looking to make a meaningful impact on patients’ lives? Join our dynamic team at Chilliwack, Home Support, where you’ll play a crucial role in enhancing the quality of care for our patients.
Experience the exceptional benefits of working with us including:
- Comprehensive, 100% Employer-Paid Benefits: Enjoy peace of mind with full coverage.
- Generous Vacation Time: eligible employees can earn up to four weeks of vacation to recharge and relax.
- Benefit Portability: Seamlessly transfer your benefits from another HEABC employer.
- Immediate Pension Enrollment: Secure your future with a defined municipal pension plan from day one.
- Maternity Top-Up: Receive an 87% top-up during maternity leave.
- TransLink Pass Subsidy: Save on commuting costs with a 50% subsidy on TransLink passes
Additional employee discounts and perks available.
*Eligibility based on employment status
Detailed Overview
Processes client intakes from various programs for an assigned area by inputting client information into a computerized system; creates and dispatches client files to the appropriate location; responds to queries from Home Health and Home Support and performs general office duties such as answering telephones and greeting visitors.
Responsibilities
- Processes client intakes by obtaining information, completing required documentation and liaising with others to obtain additional or missing client information; confirms clients for services, establishes and maintains wait lists as per established procedures.
- Inputs client information into a computerized system such as services provided, client assessments and/or progress reports and change in service; maintains relevant registers using various software applications.
- Distributes service orders and liaises with Home Support staff to ensure service requirements are met; assembles client files, assign file numbers and prepares file folders; files and/or distributes document or files, as required.
- Gathers and compiles information such as client information and statistics, as required.
- Performs other related duties as assigned.
Qualifications
Education and Experience
Grade 12, Office Administration Certificate and one (1) year of recent, related experience, or an equivalent combination of education, training and experience.
Skills and Abilities
- Ability to communicate effectively both verbally and in writing.
- Physical ability to carry out the duties of the position.
- Ability to work independently and in cooperation with others.
- Ability to operate related equipment.
- Ability to organize and prioritize.
- Ability to type 50 wpm.
- Business writing skills.
- Knowledge of general office procedures.
- Ability to establish and maintain rapport with clients.
- Knowledge of medical terminology.
About Fraser Health
Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.
People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 48,000+ staff, medical staff and volunteers.
We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.
Together, we are the heart of health care.
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IMPORTANT: Recruitment scam warning
Please be on alert for potential recruitment scams. We are aware of recent scams targeting individuals by falsely claiming to represent Fraser Health. Always take precautions when sharing personal details with unverified sources. Please note that we will never ask for money or payment at any point during our recruitment process.