Medical Office Assistant

1. Provides reception services, including handling telephone inquiries, scheduling appointments, arranging for patient referral to specialists, special tests, and other care providers.
2. Performs assigned clerical tasks, including typing, copying assembling and maintaining files/charts, and transcribing patient notes, correspondence, and reports.
3. Performs data entry for the purposes of patient registrations, MSP billing information for Teleplan System. Notifies Supervisor of outstanding aged and rejected claims, MSP Remittances and Adjustments.
4. Prepares examination and treatment rooms for patient visit, including cleaning and setting up of equipment.
5. Escorts patients to the appropriate examination room and ensuring adequate resources are in place for all users of the space.
6. Assists Physician/Nurse Practitioner with clinic procedures, such as examination room preparation for removal of warts; pap smears and performs labstick urine testing.
7. Cleans and packages small surgical/procedures instruments according to standard protocols.
8. Receives payments from patients; codes payments into the cash receipts journal.
9. Assists in ordering, maintaining, receiving and checking supplies, equipment and reference material.
10. Participates in the orientation of new staff and students; maintains manuals.
11. Liaises with staff of health care and social service organizations, as well as general practitioners' offices to provide program related information. Represents the Centre by attending various meetings with the purpose of promoting the program and sharing information about the Centre.
12. Reports unusual occurrences and risk management issues.
13. Participates on committees and attends meetings as assigned. .
14. Performs other related duties as assigned.

Qualifications

Education and Experience

Grade 12. Certificate from a recognized Medical Office Assistant program. One year's recent, related experience or an equivalent combination of education, training and experience.

Competencies

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities:

• Ability to type 40 wpm.
• Knowledge of medical terminology.
• Knowledge of other health care disciplines and their role in health care.
• Ability to operate related equipment.
• Physical ability to perform the duties of the position.

About Fraser Health

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka'pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 48,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health's hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.

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