Cashier, Patient Trust Account

Cashier, Patient Trust Account

BC Mental Health Program

Coquitlam, BC

In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at PHSA, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. The Cashier, Patient Trust processes patient trust account requests from clients, or staff acting on behalf of patients, for cash withdrawals and deposits, and cheque deposits. Verifies patient entitlements, balancing daily cash totals, making disbursements and sorts and packages money for security service to collect and deliver to financial institution. Inputs all transactions into the trust accounting system, prepares list of patient fund balances and responds to inquiries regarding account balances. Maintains petty cash accounts and related records. The Cashier, Patient Trust Account brings any concerns or issues to the Administrative Supervisor for assistance.

What you'll do

• Processes patient trust account requests from patients, or staff acting on behalf of patients, for cash withdrawals and deposits, and cheque deposits. Verifies patient entitlements, balancing daily cash totals, making disbursements and sorts and packages money for security service to collect and deliver to financial institution.
• Records transactions, such as receipt and disbursement of funds into the computerized patient trust accounting system.
• Prepares lists of patients' account balance and answers inquiries from patients and staff regarding account balances.
• Receives cheques and cash for deposit into patients' accounts and maintains related records.
• Receives, checks and deposits patients' valuables for safekeeping. Returns valuables to patients when requested and maintains related records.
• Balances the daily cash totals for patient trust accounts against receipts, withdrawal requisitions and cash reports.
• Maintains and balances petty cash accounts, float and makes disbursements.
• Prepares cheques for payment of patients' personal invoices upon request from patient or Social Worker, such as telephone charges, storage fees, child support and rent payments
• Prepares cheques for payment of patients' SIN cards and Birth Certificates
• Receives money collected from variety of areas, verifies against amount stated on cash sheet from departments, prepares deposit slip for security to collect and deliver to financial institution.
• Performs other related duties as assigned.

What you bring

Qualifications

• Grade 12 and one year's recent related experience or an equivalent combination of education, training and experience.
• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.
• Physical ability to carry out the duties of the position.
• Ability to organize work.
• Ability to operate related equipment.

Skills & Knowledge

• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
• As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (The Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That's why we're focused on your care too - offering health, wellness, development programs to support you - at work and at home.

• Join one of BC's largest employers with province-wide programs, services and operations - offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San'yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Casual
Wage: $22.99 - 24.54 / hour
Location: 2745 Lougheed Hwy., Coquitlam, BC V3C 4W8
Closing date: Applications accepted until position is filled
Hours of Work: 0900-1300 (Monday to Friday)
Requisition # 177602E

What we do

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people - Be compassionate - Dare to innovate - Cultivate partnerships - Serve with purpose.

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA is committed to equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently marginalized groups identified under the B.C. Human Rights Code.

One of PHSA's North Star priorities is to eradicate Indigenous-specific racism, which includes dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya'kula Team (Indigenous Recruitment & Employee Experience) for support at indigenous.employment@phsa.ca.

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and marginalization faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and self-determination of Indigenous communities. PHSA must uphold legislative obligations and provincial commitments found in the foundational documents such as including Truth & Reconciliation Commission's Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.