Coffee Barback (Seasonal)

YOUR DAILY MISSION: Be the connecting force between our Kitchen and Café teams.

WHO ARE WE?
We've been making kick-ass coffee for over 25 years.

We're Canada's #1 selling Whole Bean coffee. All our coffee is Organic and Fairtrade, roasted right in the Canadian Rocky Mountains, smack dab in the middle of nowhere.

And it's not just our coffee that's good. We've been recognized as one of the Best Workplaces in Canada by Great Place to Work since 2015. We work hard and have fun. That's how we roll.

WHO ARE YOU?
You? Well, you kick ass. You want to learn. People enjoy chatting with you because you practically ooze sunshine and glitter. You're energetic, versatile, and full of initiative, all served with a side of awesome. You thrive in the in-between moments—restocking before anyone even notices we're low, keeping the café flowing like a well-oiled machine, and jumping in wherever you're needed. You move with purpose, anticipate needs, and bring a rhythm to the chaos. Whether it's lending a hand behind the bar, resetting the floor, or making sure every guest feels the café's warmth, you're on it.

WHAT WILL YOU DO?
You're the vital link between our Café team, keeping everything running smoothly. You'll maintain a clean, welcoming space for guests, ensuring the display case is fully stocked, and fridges, shelves, and supplies are replenished. From clearing tables and doing dishes to taking orders at the till and keeping the café in tip-top shape—you're always one step ahead of the game.

RESPONSIBILITIES

• Offer outstanding customer service with a focus on prioritizing the customer experience.
• Run food and drinks to tables, ensuring the right order is in the right place.
• Keep the café running smoothly by clearing tables, stocking the food display, and helping customers. This includes washing dishes, keeping tools and ingredients clean and organized, and handling garbage and recyclables.
• Restock fridges, syrups, merchandise, the condiment bar, grab-and-go fridge, and any other supplies as needed.
• Anticipate customer and café needs by staying aware of the environment and answering any customer requests or questions.
• Maintain a clean, organized workspace and communicate when supplies are running low. This includes the inside area of the Café as well as the Patio.
• Follow Kicking Horse Coffee's operational procedures for food handling, cash handling, and safety.
• Helping the Kitchen with basic prep work when needed.

QUALIFICATIONS

Experience & Skills

• Prior experience in the coffee industry or a café is an ASS-et.
• Food Safe Level 1 Certification is an ASS-et.
• Experience with cash handling and POS systems is an ASS-et.
• Strong verbal, written, and interpersonal communication skills.
• Solid ability to deliver Kick Ass customer service.

Personal Attributes

• Highly responsible, reliable, and proactive.
• Quick thinker and problem solver.
• Thrives in a quick-moving, team-oriented environment.
• Stays calm and focused during peak times while focusing on guest needs.

CULTURE CHARACTERISTICS
LOVE Passion for coffee, learning, and continuous improvement. You are a connector and have exceptional interpersonal and communication skills.
AWAKE You have a genuine and fun disposition and see the "mug half full". You are self-aware and build remarkable relationships.
INTENTIONAL You do every little thing with good intentions and love a good plan. You plan your work and work your plan. You practice solution-based problem-solving.
SOPHISTICATED You have strong attention to detail and value accuracy; you place a high standard for quality.
COURAGEOUS You adapt and carry on. You respond to change with ease and speed and are an innovative human bean. You are curious and love to ask questions!

PERKS TO PIQUE YOUR INTEREST
When individuals thrive, communities thrive. And we are here to help that happen. The following perks and programs have been designed with intention to ensure our people prosper.

• The Dough: What about the dough you ask?! This position starts at $18.13 per hour… and don't forget about those juicy tips!
• Mug Fillers: Damn good discounts on coffee beans, and have all the caffeine you will need to keep you fuelled onsite. These benefits include discounted beverages, food, and merchandise in the Café.
• Environmental and Community Giving: Our Green Commuting program pays employees up to $3.00 per day for choosing a green commute to work. Our Dream Fund provides Kicking Horse Coffee dreamers with financial funding to put towards community projects.
• The best perk of all, an exceptional crew of human beans that love what they do and kick ass at it too. Foodies, cooks, coffee lovers, fun havers and hard workers alike.

OTHER INFORMATION

• As the Café operates seven days a week, scheduling requirements will include weekends and statutory holidays.
• This is a seasonal role, and we're on the lookout for amazing unicorns to join our Cafe team from the beginning of June through the fall.

Please visit our careers page to see more job opportunities.