Spa Supervisor - Winter 2024-2025

Job Title - Spa Supervisor - Full Time

Job Title: Spa Supervisor

Reports to - Spa Manager

Company Overview:

In the heart of the village, nestled between the snowy mountains of British Columbia's interior at Big White ski resort, The Spa at Stonebridge provides the ultimate alpine getaway experience! We are a seasonally run spa at Big White ski resort looking to build a dynamic team of spa practitioners for the upcoming winter season. If you're looking for a fun and unique experience like no other, we would love to meet you!

Job Description:

We are currently seeking a Spa Supervisor to join our spa team for the upcoming winter 2024/2025 season on a contract term. The Spa supervisor will be responsible for assuming managerial duties when the spa manager is not present, performing spa treatments and reception/admin duties.

Schedule:

Full Time - 5 days per week

Weekend availability

Job duties and responsibilities:

• Perform spa therapy treatments such as facials, body scrubs, massage and nail therapy.
• Assist front desk with booking management and customer service - Resolving guest concerns or complaints and optimizing bookings to maximize schedule.
• Assist with managing retail inventory and sales.
• Team leadership - Must possess an approachable personality and be able to provide direction, assist with conflict resolution amongst staff and assist with training/scheduling needs.
• Act as the Manager on duty and oversee spa operations during the Spa Managers absence.
• Assist with daily operations in the spa including but not limited to laundry, cleaning and guest services.

Qualifications:

Must carry a diploma or certification in massage or spa/beauty therapy.

Previous experience working in a spa setting an asset

Reception/Admin experience

Previous role in a leadership position

Flexible and approachable

Must have good time management skills

Must be able to relocate to Big White ski resort for the season or commute to and from work

Must carry a valid work visa to work in Canada

Language - English

Experience:

Minimum 1 year experience required

Physical requirements:

Must be capable of lifting 25 to 50 lbs on occasion

Will be standing or sitting for long periods of time

Must be capable of standing, walking up stairs and commuting in the snow

Must be capable of spa therapy treatments and performing 4 to 5 treatments per shift

Compensation

Hourly wage = $22.50 + commission and Tips

Seasonal Contract term - November 2024 to April 2024