Caseworker

Caseworker provides supervision and support for guests as required by The Salvation Army and funding contract policies and procedures

• Represent and work within the mission, vision & values of The Salvation Army and Ridge Meadows Ministries
• Use a client-centered approach by consistently demonstrating compassion, respect and empathy
• Support, where and when possible, the efforts of all residents and co-workers
• Supports, advocates for and refers clients in helping empower them to become more self-sufficient, and help them re-integrate into the greater community.
• Develops and implements case management of assigned clients/residents; assists in establishing goals, monitoring progress, and prepares discharge plan
• Maintains and updates all appropriate documentation/case notes related to clients/residents and initiates any new documentation
• Monitors appropriate behaviour; intervenes in crisis situations, provides emotional support and advocacy as required
• Prepare/complete all reports required by the funder and The Salvation Army
• Liaises with Police, funders, court personnel, community agencies, families, and other staff members
• Perform other related duties as assigned

The above is a general overview of responsibilities. A complete job description/task list is available upon request.

HOURS:

• Normal Work week: Monday - Friday 40 hours
• Flexibility in Hours/Days is expected
• Temporary Contract until April 13th, 2025.

Education/Certifications:

• Completed more than two (2) years of Community College and/or Diploma or Degree in social services field
• Current valid BC driver's license and clean driving record an asset
• CPR, First Aid, Naloxone, and Non-Violent Crisis Training or obtain as condition of employment
• Successful obtainment of clearance through the Criminal Records Review Program

Experience:

• Preference given to those who have prior related experience in social services environment

Required Skills/Knowledge:

• Effective communication skills, attentive listening, and alertness to reactions of clients
• Adaptability to change and frequent interruptions
• Willingness to work with people from diverse cultural backgrounds
• Computer and word processing ability
• Ability to lift more than 10 kgs (22 pounds)

• Strong service ethic and a friendly disposition with the public
• Team oriented and able to take initiative
• Ability to work with minimum supervision in a fast-paced environment
• High standards of integrity and confidentiality

Successful candidates, prior to hiring, may be required to provide:

• Background check consent
• A clear vulnerable sector screening
• A clean drivers abstract
• Completion of our online Armatus Abuse Training and required Health and Safety training

The Salvation Army will accommodate candidates as required under applicable human rights legislation. If you require a disability-related accommodation during this process, please inform us of your requirements.

We thank all applicants, however, only those candidates to be interviewed will be contacted.

Internal Applicants, please advise your managing supervisor of your intentions prior to submitting your application.