Nursing Unit Clerk-ridge Meadows Hospital

1. Prioritizes, processes, coordinates and transcribes physician's orders by copying information, completing required forms and/or entering information into the computer and distributing information; performs necessary follow up as necessary.
2. Schedules, books and coordinates patient/resident/client appointments by receiving appointment requests, making follow up appointments, adjusting appointments as required in accordance with patient/resident/client and facility requirements and assigning to the appropriate time, date and location. Arranges patient/resident/client tests Maintains appointment diaries by arranging and confirming appointments.
3. Acts as a communication link for the assigned area by contacting other facilities and departments, including bed booking to exchange information regarding bed availability to assist admissions, discharges and/or patient/resident/client transfers; receives patient's/resident's/client's tests, receives/greets/directs visitors to appropriate area.
4. Assembles and maintains patient/resident/client charts and/or records according to established procedures; transcribes patient/resident/client data into applicable health record system; attaches patient/resident/client documents such as lab and/or special examination reports to chart; dismantles and forwards discharged patient/resident/client records to Health Records Department.
5. Performs reception duties answering the telephone, taking messages, answering routine inquiries or referring as appropriate; opening and distributing mail as required.
6. Performs clerical duties such as data entry, filing, compiling, preparing and maintaining statistics including related reports, delivering and picking up items; maintains unit stationary and supply levels by monitoring stock, preparing stores orders, requisitions or stationary orders, completing equipment repair or maintenance orders as directed.
7. Maintains timekeeping records for regular and casual staff and submits/enters to Payroll system, as required; receives and processes requests such as vacation, leaves of absence and terminations by preparing necessary documentation and forwarding to Manager, Clinical Services or designate for approval.
8. Accepts calls from nursing staff regarding illnesses and/or absence from work and communicates information to nursing unit and appropriate person; calls in relief nursing staff based on pre-determined guidelines and refers problems to Manager or designate; maintains personal records on relief staff such as names, address, contact phone number, availability for work, suitable work area and hours worked.
9. Orients new staff and students to unit by demonstrating procedures, answering questions and explaining unit organization and layout.
10. Performs other related duties as assigned.

Education and Experience

Grade 12, medical terminology and graduation for a recognized Nursing Unit Clerk program, plus one year's recent related experience or an equivalent combination of education, training and experience.

Skills and Abilities

• Ability to communicate effectively, both verbally and in writing.
• Ability to deal with others effectively.
• Physical ability to carry out the duties of the position.
• Ability to keyboard at 40 wpm.
• Ability to organize work.
• Ability to operate related equipment.

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 48,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.

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