Evaluation Analyst, Mental Health & Substance Use Services (MH&SUS)

1. Supports evaluation planning, implementation and reporting of FH MHSU services and initiatives by actions such as data collection and analysis.
2. Works collaboratively with program managers, leadership, and teams to assess, determine and/or define required information to satisfy reporting requirements.
3. Designs a practical evaluation model that integrates monitoring, self-assessment, planning and evaluation of program or health services (process and outcome measures).
4. Develops evaluation plans by reviewing evidence-based literature, identifying key stakeholders, developing logic models, identifying meaningful key performance indicators for structure, process, and outcomes, developing the design and data collection methods, specifying data collection instruments.
5. Develops data analysis plans for both qualitative and quantitative data, resourcing, and timelines for implementation.
6. Functions, interacts, and collaborates as an active team member within MH&SUS to provide technical expertise, interpretation, advice, and recommendations to both internal and external stakeholders on data sources, data flow, data governance, and use of statistical analysis.
7. Utilizes various software tools to analyze, interpret, and conduct statistical analysis of complex internal and external databases.
8. Supports the development and maintenance of key metrics, standard performance indicators, balanced scorecards, and other interpretive reports on clinical measures and outcomes.
9. Identifies opportunities for process improvement; gathers information, assesses, identifies trends and recommends changes in project scope or performs corrective action where appropriate.
10. Verifies the accuracy, consistency and integrity of data and information; consults with MHSU leadership/staff to validate contents of reports and documents.
11. Supports development of information for decision making through preparation and collation of documents such as business plans, annual reports, summary documents, and provincial documents to support service planning and delivery.
12. Supports the development and implementation of quality improvement initiatives by performing activities such as researching, analysing, and compiling statistics to identify areas of concern and process improvements.

Bachelor's degree in Health Sciences, Social Sciences, Business or Public Administration, Information Studies, Statistics, or a related field plus one (1) to three (3) years' recent, related experience in evaluation/research/decision support in healthcare, public health, community health programs, acute care, or other health services, inclusive of experience with project management, program planning and evaluation, or an equivalent combination of education, training and/or experience. Knowledge of Indigenous health approaches, protocols, traditions, and values is an asset.

COMPETENCIES:

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities

• Ability to use qualitative and quantitative data analysis software.
• Demonstrated knowledge of program evaluation/health research methodology, principles and procedures.
• Demonstrated knowledge of performance outcome measurement tools, techniques and program evaluation (e.g., program logic models, impact analysis).
• Superior writing and verbal communication abilities and independent problem-solving and decision-making skills.
• Competence and knowledge of evaluation processes, including Logic
• Models, Performance Monitoring frameworks, and data analyses.
• Ability to manage multiple evaluation projects.
• Superior interpersonal skills as well as the ability to interact effectively with a variety of internal and external parties.
• Understanding of Indigenous Cultural Safety principles.
• Ability to plan and conduct training and capacity development.
• Demonstrated technical ability using software applications such as Excel, and other spreadsheet software.
• Demonstrated ability to analyze clinical, administrative and survey data and conduct quantitative and qualitative statistical analysis.
• Demonstrated ability to prepare and deliver reports, education, and research results.
• Demonstrated ability to work independently and as a member of a team.
• Demonstrated ability to develop and maintain rapport with internal and external stakeholders.
• Demonstrated judgment and critical thinking capabilities including the ability to manage priorities and deadlines.

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 48,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.

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