Community Ministries Worker b

To provide front line support to our guests and Community & Family Services team, ensuring smooth service delivery.

• Answers phone and receives guests at the door, assisting with general inquiries and providing supports through the flow of our services
• Maintains confidentiality and keeps accurate guest files and statistical records
• Works with community ministries worker, under the supervision of CFS leadership, to assist with guest and food bank intake operations
• May assist with the distribution of food hampers with direction from community ministries worker (casework)
• Maintains the frozen meal sales menu and ensures it is up to date
• Organizes frozen meals in display freezer as instructed by food services coordinator
• Labels and inventories frozen meals
• Takes orders from customers by phone and online for frozen meal program
• Documents meal requests for food services coordinator
• Provides support and supervision to volunteers within community and family services
• Prepares dining room for events
• Assures laundry, dishes and floors are maintained by volunteers, as required
• Assures laundry, dishes and floors are maintained by volunteers, as required
• Collects payment for the sale of meals
• Receives and receipts donations
• Monitors and endorses student and community services hours as required
• Performs other duties as required by immediate supervisor
• Reports to community ministries coordinator

*NOTE: For some jobs, you may be required to provide validated educational documentation.

Education/Certifications:

• High school diploma
• Some post-secondary certification is an asset (social work, psychology, etc.)
• FoodSafe certification is an asset

Experience:

• 1-2 years working the general public/customer service
• Some experience working with vulnerable population is an asset

Required Skills/Knowledge:

• Strong computer and interpersonal skills are an asset

HOURS: Temporary Contract (3 months), 40 hours/week, Monday-Friday 08:30-16:30

Successful candidates, prior to hiring, may be required to provide:

• Background check consent.
• A clear vulnerable sector screening.
• A clean drivers abstract.
• Completion of our online Armatus Abuse Training and required Health and Safety training.

The Salvation Army will accommodate candidates as required under applicable human rights legislation. If you require a disability-related accommodation during this process, please inform us of your requirements.

We thank all applicants, however, only those candidates to be interviewed will be contacted.

Internal Applicants, please advise your managing supervisor of your intentions prior to submitting your application.