Job Title: Host / Support

Location: North Vancouver

Department: Full-Service Dining

Reports to: Manager, Full-Service Dining

Role Status: Full-time and Part-time seasonal - hourly

About Us

Grouse Mountain offers a challenging and enjoyable work environment with a world of career opportunities. Our team is dedicated to Grouse Mountain's renowned excellence and its continued growth as Vancouver's premier mountain resort. In exchange for employee excellence, we offer a professional atmosphere, fantastic growth opportunities, unlimited outdoor recreation (including skiing and snowboarding), an inspiring setting and many unique employee privileges.

Job Summary:

We are looking to hire hard-working and efficient individuals to assist restaurant staff in providing quality customer service to our guests.

Essential Job Functions:

• Welcome guests to our venue
• Greet and escort guests to table seating or bar area
• Maintain a clean reception area
• Assist in removing dirty tableware from dining tables and taking them to the kitchen to be washed
• Assist in wiping down tables, chairs, and table setting
• Assist servers by stocking wait stations with tableware, napkins, and condiments
• Ensure the efficient flow of orders from the servers to the kitchen
• Communicate with back of house staff efficiently and ensure orders are being prioritized properly
• Perform clean-up duties; includes sweeping and vacuuming floors, wiping highchairs and booster seats.
• Thank guests for dining with us as they depart

Required Qualifications and Abilities

• Previous experience working in a high-volume restaurant environment preferred
• Knowledge of proper food handling procedures
• Ability to stand, walk, bend, etc. for extended periods, and lift up to 25 lbs
• Strong problem-solving, organizational, communication and time management skills
• Exceptional customer service skills
• Availability to work nights, weekends, and holidays
• Positive, engaging personality, and professional appearance

Working Conditions

Hours of Operation are weather dependent. Due to the nature of the business, this position requires flexibility in terms of your work schedule. Work schedules may include a variety of start times, including shifts on weekends and statutory holidays. Shifts require standing for long periods of time, lifting, twisting, and other forms of manual tasks.

Compensation and Benefits

• $17.40 per hour

All positions are eligible for the following benefits and perks:

• Free Seasonal Access Pass
• Discounts at the resort's restaurants, retail, and rental outlets
• Referral Bonus Program
• Public Transit subsidies
• Free or discounted lift tickets at many other resorts (winter/summer)
• Access to free Employee and Family Assistance Program
• Excellent training and professional development
• Northland Properties friends and family discounts program including hotels, restaurants, and recreation.

Full-time, year-round positions are also eligible for these:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans
• RRSP matching plan after 1 year of service
• Free access passes for dependents

Disclaimer

The prior statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Equal Opportunity Employer

Northland Properties is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.