Corporate IT Lead

At Mainframe Studios, we're creators first. We eat creative and technical challenges for breakfast and come back for more. We've been doing this for 25+ years, and we're still going strong. From our artists to our technical and production folks, everyone is passionate about collaborating on some kickass projects. With partners like Mattel, Netflix, DreamWorks, Sony, Silvergate, and Nickelodeon, it's no wonder we've established ourselves as a creative force to be reckoned with.

In crewing our shows, Mainframe Studios values the strength in the diversity of backgrounds, lived experiences, and identities. We welcome and encourage applicants who bring new perspectives and experiences to our teams. We strongly encourage people from BIPOC, LGBTQ2S+, and Indigenous communities and those with diverse abilities to apply.

WE WANT YOU (and your mad skills)!

We are looking for a talented IT Lead to join our team! Reporting to the Director of IT, the Corporate IT Lead will be responsible for looking after implementation, maintenance of cloud infrastructure, Windows & Mac systems, AD-LDAP accounts. Fostering good relationships and looking after Mainframe and all sister companies under Kartoon Studios.

In this role you will:

• Creation and termination of AD-LDAP accounts and all other cloud based software. Monitoring user permissions, and security alerts.
• Implements automated systems management functions, including performance metrics, status monitoring, intrusion detection, virus scanning and data integrity.
• Working closely with internal and external teams to identify and triage operational issues.
• Engaging vendors and support teams when necessary to ensure that incidents are resolved in a timely manner within SLA timeframes
• Produces detailed documentation for servers and networking infrastructure, as well as procedural documentation.
• Assists in the development and implementation of disaster recovery procedures, service outage workarounds and system safeguards.
• Works with other Systems Administrators to install, configure, tune, monitor, troubleshoot and test server, storage and network systems and services in both Windows and Linux environment.
• Works with Desktop Support personnel to maintain and support corporate and accounting users and systems and servers, including Windows, Macintosh and Linux machines.
  
• Works with Desktop Support personnel to maintain and support production users, systems and servers.
  
• Presents a helpful, resourceful and positive approach to designing, implementing, managing and assessing IT systems and services.
  
• Works closely with the Director of Technology to determine goals, objectives, initiatives and directions for the improvement of IT corporate and accounting systems and services.
  
• Fulfills department team requirements: participating in regular and special meetings, filling out timesheets, occasional working after-hours and carrying a cellular phone.
  

Need to have:

• Significant experience administering Active Directory, GPO, DHCP, DNS in multi site env across the globe.
  
• Google workspace, Microsoft 365 environment with focus on Windows and MAC.
  
• NFS/NTFS permissions.
  
• Good knowledge of security and security audit. Working with MDR & EDR solutions a big asset.
  
• Real work experience building and deploying servers and workstations in a corporate environment.
  
• Experience building, supporting and administering a MySQL database server.
  
• Experience managing Windows Domains, VMWare servers including formulating back out and data migration plans.
  
• Experience with Configuration Management (SCCM, etc.)
  
• Proven experience in systems administration, supporting accounting and top level executives.
  
• Experience with data management, backup and archival processes, and system performance monitoring and tuning.
  

Nice to have:

• Successful completion of a recognized public or private course in Information Technology, MIS or Network Services and/or
• 3+ years working in a system administration and server support capacity in a mid to large company (60+ users).
• Working knowledge of Windows & Linux services, VLAN networking, Google Workspace, Microsoft 365.
  

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Mainframe Studios is an Equal Opportunity Employer, which means we will not discriminate against any individual based on race, colour, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors prohibited by applicable law. This policy applies to every aspect of employment at Mainframe Studios, including recruitment, hiring, training, advancement, and termination. We celebrate diversity and are committed to creating an inclusive environment for all employees and partners. Should you require accommodation throughout the recruitment process, please let us know your requirements when contacted.