Senior Internal Communications Specialist

BCLC exists to generate win-wins for the greater good.

For our people, our players, our communities, our industry, and our planet.

Lottery | Casino | Sports

Being a social purpose company, we are not only able to better align our business decisions with our purpose, but more importantly, we are committing to doing our part in creating a better world.

We bring our purpose to life by ensuring all our actions, behaviours and decisions create benefits for communities and the planet.

Motivated and guided by our social purpose, everything we do must benefit the greater good. And we encourage our employees, partners, players, industry and communities to engage with us on this ambition.

We want you to be where you feel you can do your best work. This is a hybrid role.

The Vancouver Office is located at:

2940 Virtual Way, Vancouver

This is a Temporary 18 Months, Full Time opportunity

Expected Salary Range: $84,981.00 - $106,227.00 - $132,784.00

Our typical hiring range will be +/- 5% of the midpoint shown above

Factors influencing this decision include qualifications and market conditions for the role

The Company

For nearly four decades, BCLC has delivered exceptional gambling entertainment for British Columbians. To fulfill our social purpose we have a vision to revolutionize gambling entertainment through engaging experiences that build and benefit communities. We operate national and provincial lotteries in partnership with 3500 retail partners, provide the games, technology & oversight to 37 brick & mortar casinos, and operate a safe secure and 100% legal online gambling presence PlayNow.com. In our recently completed fiscal year, BCLC generated a record $1.5 billion in net income to the Province of B.C. to support First Nations, host local governments, health care, education and community programs across the province.

Job Summary:

The Senior Internal Communications Specialist provides guidance, support and direction to their internal clients and is responsible for developing and executing strategic internal communication initiatives that align with BCLC's corporate objectives, purpose and goals.

The Senior Internal Communications Specialist supports the Manager, Internal Communications and overall Internal Communications department in delivering impactful messaging, tactics and events ensuring BCLC employees are aware, informed and engaged.

Proactively steps-in and tackles projects and initiatives that are required and necessary to achieve department goals and objectives.

Accountabilities:

• Provides support, direction and guidance in the development and execution of internal communications initiatives and materials, centered around BCLC's business priorities and corporate strategy.
• In a timely manner, responsible for independently drafting communications plans and strategies, execute the outlined tactics and ensure communications needs of internal clients are met.
• Proactively builds, develops, maintains and manages strong working relationships within the team, their clients, and across the organization through regular communication.
• Effectively manages workload and deploys processes to successfully execute initiatives in a timely manner.
• Develops and oversees the implementation of complex and specialized internal communications projects such employee sessions, quarterly town halls and other such events that may arise.
• Effectively utilizes all existing internal communication tools and tactics and implements new methods as well, to ensure that messages are communicated effectively to internal audiences.
• Creates clear, engaging and consistent messaging for various communications channels including but not limited to the intranet, videos, emails, etc.
• Supports employee engagement initiatives through targeted campaigns, events, surveys etc.
• Acts as a trusted advisor and internal communications expert for their clients.
• Able to translate complex information into accessible messaging for diverse employee audiences.
• Proactively identifies emerging issues and opportunities on a regular basis and recommends appropriate communications solutions.
• Identifies and takes initiative to address department needs and work that may arise.
• Responsible for the distribution of sensitive information to senior management in a timely manner.
• Provides solutions, recommendations, advice and support to leaders in the organization in the communication of internal messages to ensure transparency and understanding.
• Fosters trust and credibility through ongoing, clear, accurate, open, timely and two-way communication with internal audiences.

Minimum Required Qualifications:

Education and Experience

• A degree or diploma in communications, journalism and or public relations;
• 5-7 years current, related experience in a strategic communications position;
• An equivalent combination of education and experience may be considered.

Technical Requirements

• Proven ability to provide direction and leadership based upon comprehensive knowledge of principles, practices and techniques of strategic internal communications, corporate communications, and issues management;
• Demonstrated experience in the best practices of online communications;
• Excellent interpersonal skills, with the ability to communicate with clarity while maintaining appropriate degrees of diplomacy, discretion and tact;
• Exceptional written communication skills, editing skills, and capacity to tailor information for various internal and external audiences;
• Demonstrated experience in the strategic development and implementation of communications plans;
• Outstanding critical thinking skills and demonstrated problem solving capabilities;
• Ability to manage multiple priorities, meet tight deadlines, and adapt to a fast-paced environment;
• High level of creativity, initiative and attention to detail;
• Exceptional time management skills;
• Strong computer skills - MS Office suite;
• General business acumen;
• Understanding of B.C. gaming industry is an asset.

#LI-Hybrid

What's in it for you

• Robust wellness programs to enhance your physical, mental, social, financial and career well being
• We pride ourselves on our flexible working model which supports work-life integration and our 37.5 hour work week
• Our Play It Forward program provides volunteer hours for our people each year
• See all our rewards here
  

However you identify, or whatever your path in life, if you see something here that makes you excited to get to work every day, please apply. We hire people for skills, capabilities and potential, not just education and experience.

We value Respect, Integrity and Community, and we provide an inclusive environment where everyone can feel like they belong.

Our social purpose is much more than returning 100% of net income to the province in the form of healthcare & education programs, and community gaming grants. Check it out!

Did you know BCLC is an industry leader in player health and safe & responsible gambling? Find out more!

If you require accommodation so you can be at your best in the interview, please let us know: recruitment@bclc.com.

All candidates must be at least 19 years of age and legally eligible to work in Canada