IT Support

Temporary, Full-Time (6-month contract)

Starting date: ASAP

Are you passionate about tech, love problem-solving, and enjoy working with people? Mulgrave School is seeking an enthusiastic and solutions-focused IT Support Intern to join our innovative team on a 6-month contract. This is a fantastic opportunity to gain hands-on experience in a dynamic educational setting while supporting students, faculty, and staff with their everyday tech needs.

About the Role

As part of our fast-paced and collaborative IT department, you'll be the first point of contact for all things tech—from troubleshooting student devices to supporting classroom AV systems. You'll also get involved in school-wide tech events, help maintain inventory, and even contribute to coding automation for Google Forms.

This is more than a support role—it's a launchpad for someone eager to grow their skills, build relationships, and contribute to a vibrant learning community.

What You'll Do

• Provide friendly, Tier 1 tech support to students, staff, and the wider school community
  
• Support 1:1 iPads, BYOD devices, and classroom technology (Vivi, projectors, webcams, AV systems, etc.)
  
• Troubleshoot, diagnose, and repair hardware and software issues
  
• Update systems, manage inventory, and assist with configuring new devices
  
• Help coordinate third-party repairs and maintain IT workspace organization
  
• Support exciting school tech events (Hour of Code, Robotics Club, STEM projects)
  
• Write scripts to automate simple tasks and streamline workflows
  
• Respond to helpdesk tickets and communicate solutions clearly and professionally
  
• Contribute to regular IT team meetings and projects
  

What You Bring

• A tech-savvy, service-oriented mindset with strong communication skills
  
• Self-starter attitude and ability to juggle multiple priorities independently
  
• Strong organizational skills and attention to detail
  
• Passion for learning and working in a collaborative, community-focused environment
  

Qualifications

• Currently enrolled in or recently completed a degree/diploma in Computer Science, IT, Engineering, or related field (or equivalent experience)
  
• 2+ years of experience in IT or tech support
  
• Experience with Google Workspace and multi-platform environments (Windows, iOS, Android, Apple, Chrome OS)
  
• Comfortable troubleshooting devices and AV equipment
  
• Flexible availability and willingness to adapt to the school's needs
  
• Experience in a similar setting (especially educational environments) is an asset
  

Why Mulgrave?

• Hands-on, meaningful experience in a future-focused educational setting
• Work with a supportive, dynamic IT team
  
• Access to ongoing learning and development
  
• The chance to make a real impact while building your career
  

Commitment to Diversity, Equity, and Inclusion:

Mulgrave is dedicated to creating the best possible learning environment for our diverse, multicultural student body. We actively encourage applications from individuals who have been traditionally underrepresented in independent and international school faculties, including BIPoC, 2SLGBTQ+ individuals, and people with disabilities. We welcome applicants to reach out for accommodations during the application or interview process. For more information about our commitment to diversity, equity, inclusion, and justice, or for assistance, please contact info@mulgrave.com.

How to Apply: Resumes and cover letters should be submitted through Mulgrave Careers by April 27, 2025. There is no public transportation to the School. Applicants must provide their own transportation.

This posting will remain open until the position is filled. We appreciate the interest of all applicants and encourage qualified applicants to apply as soon as possible, as applications will be reviewed as they arrive.

We can't wait to meet you!