Technical Analyst Student/ Intern - Summer 2025
If you are looking for hands-on, real-world experience in a supportive, diverse, and fast-paced environment, JDI IT is the challenge for you. A work term here will provide you with an experience that will stretch your abilities, build your curiosity, and grow your resume in a way that is unique in the Maritimes. You will work as a part of the Halifax Business Solutions Group supporting the Irving Shipyard.
Responsibilities
- Provide day-to-day support to J.D. Irving end users, specifically related to end user computing devices (desktops, laptops, mobile devices)
- Resolve technical support issues that cannot be resolved by the Service Desk or requires hands on approach
- Deploy all IT solutions related to end user devices, including J.D. Irving Ltd. site set up and deployment of new end user technologies
- Analyze, document, and escalate critical issues to appropriate support groups
- Monitor and ensure timely escalation of customer issues to internal organizations and/or vendors
Qualifications
- Current enrollment in a post secondary institution
- Proficiency with the Microsoft Suite of tools (i.e., Word, Excel, PowerPoint, Visio, etc.)
- Desire to problem solve and work with others to map out processes to pinpoint improvements
- Curiosity, drive for excellence and interest in technology
- Excellent and customer focused communication skills while building a professional relationship with end users
- Physical ability to complete setups and deployment of computer equipment
About the Team
The belief that what people experience matters more than technology is part of our foundational core. We also believe that our ability as a team grows exponentially when we share success. These centering values – some of our non-negotiables - guide our decisions and inform how we show up daily. Join a team that aims to simplify the path forward and inspire commitment.
With over 380 employees centralized in Saint John, Fredericton, Dieppe and Halifax, we offer the opportunity to create real value by helping people and businesses work smarter. JDI IT supports the entire J.D. Irving Limited group of companies which means we offer opportunities and experiences across a wide breadth of IT areas, businesses and industries. As a member of the JDI IT team, you will be a key player in enabling the business to win by overcoming obstacles and “getting it done”!
We believe in the power of diverse teams and invest in continuous professional growth. We are seeking naturally curious change makers looking to join a collaborative and motivated team. Come help JDI IT Raise the Bar!