Sr. Business Intelligence Expert (Contract)

What makes DHL great? Our People! We know each employee's individual contributions make us the #1 Express Delivery and Logistics Company in the world.

DHL Expressis committed to maintaining anenvironment that empowersevery team member to make the greatest possibleimpact on our business. Our corporate culture is about personal commitment - toour business, toeach other and to our global communities. DHL isdedicated to beinga great place to work. In addition to competitivecompensation packages,our employees enjoy a range of programs, services andbenefits that bring the best to their personal lives.

Start YOUR career withDHL today…

DHL Express currently has an opening for aSr. Business Intelligence Expertin ouroffice inMississauga, ON.This role reports directly to the BI Manager and works in the Commercial department. The successful candidate can work independently and pays attention to details. This is a contract position with an anticipated duration until end of December 2025.

How will you contribute to the success of DHL?

· Support Commercial team by applying expert knowledge of Sales tools

· Perform system administrator function of the CRM applications (Microsoft Dynamics Preferred)

· Perform data quality review and cleansing of CRM data

· Collect, process and store data from multiple external and internal sources

· Use strong database knowledge to execute business analysis using various internal data sources to support understanding customers, business drivers to support Commercial results

· Use strong reporting skills to craft insightful dashboards for critical business decisions

· Conduct and facilitate business requirements and process walkthrough with Commercial business stakeholders

· Run a Continuous Improvement Program on tools, processes, sharing best practices, etc

· Perform other duties as assigned

Do you have what it takes?

· BA/BS Degree

· Preferred experience: 3+ years in similar expertize

· Business acumen and knowledge of DHL's services an asset

· Proficiency in using MS Stack (SQL Server, SSIS, SSAS)

· Database proficiency

· Proficiency in reporting tools (PowerBI, SSRS, Excel & VBA, IBM Cognos)

· Good working knowledge of Python

· Proficiency in Office 365 (Excel, Word, PowerPoint, Teams)

· Good working knowledge of Office 365 (Power Forms, Power Apps, PowerAutomate, SharePoint)

· Data oriented

· Excellent verbal and written communication skills

· Strong collaboration and service mindset

· Strong analytical and critical thinking skills

· Ability to problem solve, multi-task and prioritize while working independently to meet deadlines in a fast-paced environment

Thank you for your application. Those selected for an interview will be contacted.

All applicants are required to pass interviews and a criminal background check in order to qualify for the position.

We are an equal opportunity employer and believe we will succeed through the recruitment and development of staff who represent the broad diversity of the Canadian workforce.