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Bring your retail skills to Ontario Parks!

As a Store Attendant, you'll contribute to the smooth operation of our park, ensuring visitors have a memorable experience. Your role helps maintain the beauty and functionality of our natural spaces, benefiting all Ontarians and preserving our environment for future generations.

Arrowhead Provincial Park is in the heart of Muskoka. The park offers three sand beaches on Arrowhead Lake which are serene motorboat-free lakes. There are 15 km of hiking trails including a trail leading to a beautiful waterfall. During the winter you can ski, snowshoe and ice skate on our one-of-a-kind ice trails, which have become a major attraction during the winter months.

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About the job

As the Store Attendant, your duties will include:

• Inventory and Merchandise Management: Receive, monitor, and maintain inventory; prepare orders for restocking; display merchandise attractively; handle rental equipment and fit visitors with necessary gear.
• Sales and Customer Service: Sell merchandise, handle cash transactions, reconcile funds; provide general information about the park; issue and file permits; handle customer needs in a professional manner.
• Facility and Grounds Maintenance: Ensure store and visitor center are clean, safe, and sanitary; provide general groundskeeper and maintenance services; handle garbage collection and facility sanitation.
• Equipment Maintenance: Maintain and service inventory of seasonal equipment (skis, skates, snowshoes, watercraft); provide first aid and emergency services if required.
• Training and Leadership: Assist in training and leading students and volunteers; work in a fast-paced, busy operation.

NOTE: You will be required to work shift work, weekends and statutory holidays to deliver park operations during the working park season.

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What you bring to the team

Mandatory requirements:

• You must have a valid class G driver's license or equivalent, as recognized by the Province of Ontario. The offer of employment is conditional on the successful candidate providing proof that they have a valid driver's license before being hired.

Retail and Administrative skills:

• Knowledge of retail sales procedures and practices, including basic cash handling.
• Knowledge of office procedures and clerical processes, with the ability to operate office machines and equipment.
• Ability to obtain knowledge of park programs, services, and operating regulations/policies/procedures.
• Proficient in using personal computers, common software applications, databases, and performing data entry.

Customer Service and Communication skills:

• Proven customer service skills for interacting with clients, colleagues, and park visitors.
• Ability to convey information effectively verbally or in writing.
• Ability to give direction to junior staff.

Organizational skills

• Proven ability to complete tasks within acceptable timeframes and manage multiple concurrent demands.
• Proficient in working with minimal supervision as well as part of a collaborative team.

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Don't meet every qualification?

If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!

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How we support diversity, inclusion and accessibility

We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.

Our hiring process is accessible, consistent with Ontario's Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please contact us.

Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:

• diversity, equity and inclusion initiatives
• accessibility
• Anti-Racism Policy

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Additional information:

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How to apply:

1. You must apply online.
2. Your cover letter and resume combined should not exceed five (5) pages. For tips and tools on how to write a concise cover letter and resume, review the Writing a Cover Letter and Resume: Tips, Tools and Resources.
3. Customize your cover letter and resume to the qualifications listed on the job ad. Using concrete examples, you must show how you demonstrated the requirements for this job. We rely on the information you provide to us.
4. Read the to make sure you understand this job.
5. OPS employees are required to quote their WIN EMPLOYEE ID number when applying.
6. If you require a disability related accommodation in order to participate in the recruitment process, please Contact Us to provide your contact information. Recruitment services team will contact you within 48 hours.

Language requirements and assessment:
All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.

Exigences en matière de langue et évaluation:
Toutes les offres d'emploi externes de la fonction publique de l'Ontario (FPO) sont affichées en français et en anglais. Consultez la section " Langue du ou des postes " en haut de chaque offre d'emploi pour connaître les exigences linguistiques. Pour tous les postes, les candidats sont évalués en anglais, la langue d'affaires de la FPO. Si le poste est bilingue (anglais/français), vous devrez également passer un test de compétences linguistiques en français.