Aquatics Supervisor I (Evenings and Weekends)

Applications are now being accepted for the temporary, part-­time Aquatics Supervisor I (evenings/weekends) position in the Recreation Services Department, Community Services Commission. To apply for this position, please submit your cover letter and resume online.

Join us and make a lasting difference!

JOB SUMMARY

The Aquatics Supervisor will oversee the delivery of Aquatics programs such as swimming lessons, rec & lane swim, rentals and aquatics events. This position will also assist with related Aquatics administration functions and provide leadership and direction to part-time Aquatics Staff and volunteers at an assigned aquatics facility.

KEY DUTIES AND RESPONSIBILITIES

• As part of the Aquatics team, this position provides a safe and secure environment for patrons and staff
• Opens and closes the facility in accordance with opening and closing procedures.
• Monitors staff instruction and guarding to maintain program quality.
• Assists with part­time Aquatics staff and volunteers with decision making, troubleshooting and problem solving.
• Carries out and acts as a role model for required Aquatic Instructors and Lifeguard performance standards.
• Provides "hands on" leadership with planning, implementing and evaluating pool programs and Aquatic services and provides suggestions for improvement to the Community Program Coordinator.
• On a daily basis, provides direct feedback to part­time Lifeguards and Aquatic Instructors both verbally and in writing as required.
• Provides quality customer service by answering inquiries while on duty and resolves day to day customer/patron engagement issues.
• Supervises the pool/deck environment to ensure the safety of all patrons and staff.
• Ensures National and Provincial standards are followed by Aquatic staff for lifeguarding techniques and swimming instruction.
• Competently administers emergency procedures for the facility.
• Administrative tasks include monitoring and keeping records.

REQUIRED SKILLS & COMPETENCIES

• Attending or has graduated from high school
• Minimum one year experience in a similar role
• Sports Events experience considered an asset
• Minimum age of 16 years old
• Current Lifesaving Society "Life Saving Instructor"
• Lifesaving Society "Swim Instructor"
• Current Lifesaving Society National Lifeguard Certification
• Current Lifesaving Society Standard First Aid (with AED)
• Current Airway Management
• Aquatics Supervisor Training (AST)
• Lifesaving Society Examiners is recommended and considered an asset
• Demonstrated knowledge and expertise in the methods, standards, regulations, tools and equipment in instructing/lifeguarding.
• Ability and fitness level to perform life guarding and rescue skills to standard.
• Good customer service and communication (written and verbal) skills to deal courteously and effectively with the public.
• Ability to lead staff and work tactfully as part of a team.
• Positive attitude.
• Enjoys working with people of all ages.

CORE BEHAVIOURS

• Service Excellence: Leads and supports staff in meeting or exceeding service standards when interacting with customers.
• Change & Innovation: Effectively implements change and supports and involves staff through change transitions.
• Teamwork & Relationship Building: Leads and supports staff in working together collaboratively, fosters teamwork and inclusion, and cultivates relationships.
• Communication: Models active listening and clear communication, and supports staff members in communicating effectively.
• Accountable Results Oriented: Role models ethical behaviour and accountability;clarifies expectations, policies and legislation and supports staff in meeting them.
• Management & Leadership: Supports a positive work environment, develops and enables staff, sets clear expectations, provides regular feedback, and addresses performance.

* Please include your Lifesaving ID number on your resume. Certifications that will expire during your work term must be re-certified prior to your start date. If you are registered for an applicable course, please list it on your resume along with the registration dates.

*All applicants are required to submit a valid Vulnerable Sector Check, (completed within 6 months) upon hiring.

Note: All qualifications must be current from the beginning to the last day of each session. Qualifications that are due to expire during a session must be re-certified prior to the start of the season and staff will be required to provide proof of registration for the re-certification.

The City of Markham is committed to inclusive, accessible and barrier free employment practices and to creating a workplace that reflects and supports the diversity of the community we serve. Please let us know if you require an accommodation and we will work with you to ensure a barrier free hiring process.

Please respect our scent free environment by not wearing scented products when visiting the office.