Camp Supervisor - Markham Museum

The City of Markham is proud to be recognized for the 4^th consecutive year as one of Canada's Best Employers by Forbes and Statista Inc. In 2024, the City of Markham is ranked the top city in Ontario and in the top 10 for Government Services. The recipient of multiple environmental awards, we are recognized for our innovative sustainability and urban planning initiatives as well as our fiscal accountability. More than 357,000 residents call Markham home and benefit from our rich heritage, culturally diverse environment, vibrant local economy and focus on quality of life.

Applications are now being received for the above positions at the Markham Museum in the Economic Growth, Culture & Entrepreneurship Department. To apply for these positions, please submit your resume and cover letter online by January 2, 2025.

Join us and make a lasting difference!

Work Hours: Full-time from May 26, 2025 until August 22, 2025, with the possibility of part-time hours in March and April to assist with Camp Specialist interviews.

JOB SUMMARY
Manages the Markham Museum's Summer or Holiday Day Camps weekly. Responsibilities include curriculum-based program planning, program delivery and administration. Oversees up to 100 campers ranging from 4 to 16 years of age, while supervising and coaching up to 10 staff including specialists and volunteers.

Through effective leadership and programming, enables preschoolers, children and youth to develop skills, make friends, socialize and build self-esteem. Accountable for day-to-day operations under the guidance of the Museum Camp Director or Museum Program Coordinator, ensuring camp activities are safe, educational, inclusive, high quality, creative, innovative, and meet the Museum's overall goals.

KEY DUTIES AND RESPONSIBILITIES

• Designs and develops innovative and creative weekly program plans and daily activity plans that meet the weekly theme/description of the camp and the Museums institutional goals. Each full day, 5-day camp requires 20 activity plans per week. Common camp themes include science and technology, environment, archaeology, art and history.
• Strives to improve the quality of the Museums programs through new and innovative activities, crafts and games.
• Responsible for completing all program planning according to the allotted timeline to ensure successful implementation.
• Works collaboratively with other Camp Supervisors at the Museum and other venues to create programs efficiently.
• Ensures programming is adapted to camper needs with regards to safety, hygiene, weather, breaks etc.
• Participates in camp activities including trips, games, and the overnight program as required.
• Organizes and assists with set-up and cleanup of camp events, activities and programs. Ensures camp staff leave the Museum ground as they found it and all materials are kept in good working order.
• Prioritizes child well-being, safety and protection throughout the camp. Evaluates situations for potential risks to the safety, protection and well-being of campers and staff, proactively taking mitigating actions to address such risks.
• Acts as a leader role model, fostering a positive learning environment where people feel included as members of a team and are motivated to work towards common goals.
• Serves as a liaison with parents of campers, reinforcing City of Markham customer service, diversity and inclusion (special needs, ethno-cultural, English as second language, socio-economic).
• Provides regular updates and feedback to Museum Camp Director or Museum Program Coordinator.
• Assists with preparing and delivering the Museum camp staff training under the direction of the Museum Camp Director and Program Coordinator.
• Participates in coaching and recognition of camp staff, working in conjunction with full-time culture staff. Provides regular feedback and completes formal performance assessments for all direct reports. May assist with recruitment and screening of camp staff.
• Assists with the on-going training, coaching and recognition to volunteers. Provides regular feedback and completes formal performance assessments for all direct reports. May assist with recruitment and screening volunteers.
• Controls supplies and equipment inventory for sessions, ensuring that all necessary supplies and equipment are ordered and received in accordance with City policies.
• Responsible for and participates in before and after care program.
• Responsible for attendance records as well as leading the sign-in and sign-out process for their individual camp. Responsible for contacting all absentee campers' parents/guardians in a timely manner.
• Demonstrates the confidence and ability to make decisions independently of peers and in the best interests of the campers. Resolves problems and conflicts effectively as they arise.
• Reports all incidents promptly and thoroughly to the Museum Camp Director or the Museum Program Coordinator using incident report forms and processes. Ensures all information is accurately inputted into the Museum Camp Log Book.
• Maintains and reviews camp documentation, including registration information, permission and waiver forms, attendance records, and incident reports. Ensures all forms are complete prior to camper drop-off on the first day of camp.
• Follows-up with any unclear information documented on participant information forms. Disseminates pertinent information (e.g., allergies) to camp counsellors directly over seeing that camper in a timely manner.
• Completes a full report on the camp session including feedback and recommendations to the Museum Camp Director and/or Museum Program Coordinator at the conclusion of the summer or holiday program.
• Responsible for effective and efficient communication to all stakeholders including parents, campers' staff, volunteers, and special guests as well as managing phone and e-mail inquiries in a timely manner.
• Ensures adherence of policies and procedures working closely with other supervisors to ensure consistency under the guidance of the Museum Camp Director and Museum Program Coordinator.
• Serves as an ambassador for the Corporation of the City of Markham, liaising with Camp Supervisors and counsellors, and resolving any issues with the support of the Museum Program Coordinator. Displays a heightened sense professionalism and responsibility.
• Perform all other related duties as assigned

REQUIRED SKILLS & COMPETENCIES

• Currently enrolled in, or graduate of, a post-secondary institution in Recreation, Museum Studies, education or related field.
• Past camp experience. Experience in a senior supervisory capacity managing staff and/or volunteers.
• Current Standard First Aid with CPR 'C' required;
• HIGH FIVE Healthy Child Development is required
• Must be able to provide a clear Vulnerable Sector Screening
• Extensive knowledge of program planning and child development stages.
• Demonstrated experience developing, organizing and carrying out both regular daily and special programs.
• Knowledge of museum themes including History, Environment, Science and Tech.
• Knowledge of STEAM programming.
• General interest in the Museum field. Demonstrated creativity and innovation in program planning skills.
• HIGH FIVE Quest 2 is an asset;
• Crisis Prevention Intervention (CPI) or Behaviour Management is an asset.
• Computer skills (Microsoft Office applications, Adobe Acrobat); xplor experience is an asset;

CORE BEHAVIOURS

• Service Excellence: Meets or exceeds service standards when interacting with customers in the community and in the organization.
• Change & Innovation: Responds positively and professionally to change and helps others through change.
• Teamwork & Relationship Building: Interacts with others in an inclusive, collaborative and respectful way that creates effective working relationships.
• Communication: Communicates in a clear, professional and respectful way; demonstrates active listening.
• Accountable & Results Oriented: Demonstrates ethical behaviour and accountability, aligns with City values, and abides by relevant policies and legislation.
• Management & Leadership: Demonstrates self-management, professionalism and engagement; leads by example.

The City of Markham is committed to inclusive, accessible and barrier free employment practices and to creating a workplace that reflects and supports the diversity of the community we serve. Please let us know if you require an accommodation and we will work with you to ensure a barrier free hiring process.

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