Economic Development Coordinator (1 Year Contract)

The City of Markham is proud to be recognized for the 4^th consecutive year as one of Canada's Best Employers by Forbes and Statista Inc. In 2024, the City of Markham is ranked the top city in Ontario and in the top 10 for Government Services. The recipient of multiple environmental awards, we are recognized for our innovative sustainability and urban planning initiatives as well as our fiscal accountability. More than 357,000 residents call Markham home and benefit from our rich heritage, culturally diverse environment, vibrant local economy and focus on quality of life.

Applications are now being accepted for the above temporary full-time position in the Economic Growth, Culture & Entrepreneurship Department, Development Services Commission. To apply, please submit your cover letter and resume on-line by November 11, 2024.

Join us and make a lasting difference!

JOB SUMMARY
Reporting to the Manager of Economic Development, the Economic Development Coordinator is responsible for providing support to core economic development activities of the Department.

KEY DUTIES AND RESPONSIBILITIES

• Provide research support with data compilation, analysis and dissemination through reports and visualization displays/presentations. Coordinate research projects as assigned by the Manager of Economic Development
• Support business lead generation and handling of business development activities including research to identify leads, outreach, and provide business support to attract attraction and expansion activities)
• Support Department with delivery of business events through coordinating and liaising with organization partners and clients. Represent Department to attend promotional events and attract new businesses (including sales, marketing, trade shows, inbound delegations, special events)
• Provide timely and high quality customer services to respond to external and internal inquiries with relevant data, business services info and program resources
• Provide marketing support with development of promotional materials, E-news, events materials; improve, update and maintain Department website; and utilize social media platforms to support marketing initiatives
• Assist with policy, plans, studies, programs and projects that support strategic directions and operation of the Department
• Assist with internal business development support tools (research, install, update and maintain CRM system)
• Provide support to other aspects of Department's economic development program as required (ie. small business program)
• Research, coordinate and complete grant files and funding application
• Coordinates special assignments as they arise, and other duties as assigned

REQUIRED SKILLS & COMPETENCIES

• Undergraduate Degree in Business, Marketing, Geography/GIS, Urban Planning, Economic Development, ICI Real Estate, or a related field, is required.
• Previous work experience in an Economic Development environment preferred.
• About to commence, currently in-progress of completing, or completed an economic development designation from EDAC and/or IEDC is required.
• Excellent organizational, time management, records management, research, interpersonal communication skills and ability to deal effectively and courteously with the public and staff.
• Demonstrates communication, collaboration, creative and critical thinking skills.
• Self-starter, with an ability to work independently together with extensive experience working as a member of interdisciplinary teams and staff to achieve successful results.
• Demonstrated ability to develop and foster internal and external relationships and work in partnership with City, business, labour, academic institutions, community agencies, and government.
• Strong analytical, written, and oral communication skills with a commitment and focus of customer service excellence.
• Demonstrated ability to work well under pressure, with experience successfully completing projects on time and on budget within precise constraints.
• A high degree of proficiency with digital media (content and channel development), MS Office, and applications in CRM, Contact Management, and Spatial Mapping/Analysis is required.
• Strong applied knowledge and skills in primary and secondary survey methods, sources, including economic, market analysis and reporting is required.
• Ability to work outside normal business hours, as required.

CORE BEHAVIOURS

• Service Excellence: Meets or exceeds service standards when interacting with customers in the community and in the organization.
• Change & Innovation: Responds positively and professionally to change and helps others through change.
• Teamwork & Relationship Building: Interacts with others in an inclusive, collaborative and respectful way that creates effective working relationships.
• Communication: Communicates in a clear, professional and respectful way; demonstrates active listening.
• Accountable & Results Oriented: Demonstrates ethical behaviour and accountability, aligns with City values, and abides by relevant policies and legislation.
• Management & Leadership: Demonstrates self-management, professionalism and engagement; leads by example.

The City of Markham is committed to inclusive, accessible and barrier free employment practices and to creating a workplace that reflects and supports the diversity of the community we serve. Please let us know if you require an accommodation and we will work with you to ensure a barrier free hiring process.