Information Systems Analyst

At Kuehne+Nagel, we nurture a culture of performance and recognition, and we have many career growth opportunities. If you are looking for career development or simply a great place to be, consider joining us as an Information Systems Analyst at our distribution center in Mississauga, Ontario.

Your Role

In this role, you will be the primary system support between IT, regional operations management, and shop floor users. This includes but is not limited to Warehouse Management Systems (WMS), Transport Management Systems (TMS), Business Intelligence applications, eOrder, Voice or Light Guided Picking systems and PCIP/Centiro. As a 3PL provider, we will count on your information systems knowledge to help drive system efficiency for our warehouse.

Your Responsibilities

• You will be the primary support for local site system operational issues
• Supporting release management activities by testing new functionality, verifying document changes, and more
• Basic troubleshooting of order and stock management issues
• Work with users on preventative action based on your findings
• Support with ticket creation, issue escalation, and follow-up
• Warehouse (location) and customer (article) maintenance
• Identification of process changes that will impact system documentation
• Local user training as possible
• Support of local users regarding coordinating reporting requirements
• Participating in training led by the IT team to be able to provide the first level of support

If you require an accommodation for the recruitment /interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

Your Skills and Experiences

• A degree in Computer Science, Information systems, or an equivalent combination of education and experience
• 3 - 5 years of technical experience working with 3PL products including warehouse management systems, transportation management systems, and order management systems
• 1+ years of operations experience working in warehousing or a 3PL environment
• 3+ years of experience working with Blue Yonder, Red Prairie, or JDA is preferred
• Basic understanding of EDI processes, mapping, and troubleshooting

Good Reasons to Join

There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer a great compensation and medical/dental benefits package, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment. #LI-[recruiter's job code]