Office Administrator

The University Health Network, where "above all else the needs of patients come first", encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, the Michener Institute of Education and West Park Healthcare Centre. The breadth of research, the complexity of the cases treated, and the magnitude of its educational enterprise has made UHN a national and international resource for patient care, research and education. With a long tradition of ground breaking firsts and a purpose of "Transforming lives and communities through excellence in care, discovery and learning", the University Health Network (UHN), Canada's largest research teaching hospital, brings together over 16,000 employees, more than 1,200 physicians, 8,000+ students, and many volunteers. UHN is a caring, creative place where amazing people are amazing the world.

Altum Health is a department within the University Health Network with over 300 employees across several sites (Ajax, Barrie, Brampton, Cambridge, Hamilton, Mississauga, Oakville, Oshawa, Toronto, Scarborough, and Vaughan). We offer a full continuum of prevention, rehabilitation, and health care services to third party payors and individuals, including the Workplace Safety and Insurance Board (WSIB), employers, and insurers.

At Altum Health, we believe in providing "The Right Care. Always." by offering client-centered services that address the physical, psychosocial, and behavioral issues related to injury or illness. We actively participate in outcomes data collection, analysis and reporting, continuous quality improvement and the education and training of the next generation of health and service professionals. Altum Health services prevent and manage acute and chronic injury as well as co-morbid conditions and integrate clients back into the workplace and home life. Our services result in positive outcomes and value to our clients and customers.

Union: Non-Union
Department: Altum Health
Site: Mississauga
Reports to: Site Manager
Work Model: On-site
Hours: 37.5 hours per week
Salary: $26.79 to $33.49 per hour (To commensurate with experience and consistent with UHN compensation policy)
Status: Temporary Full-time
Closing Date: September 13, 2024

We are currently looking for an experienced Office Administrator to join and support our Mississauga clinic! The Office Administrator is responsible for ensuring that the day-to-day operations of the clinic runs smoothly for both patients and staff. The Office Administrator works closely with the Clinic Manager and exercises judgment and independence in the performance of secretarial activities.

The principal responsibilities include:

• Maintaining written and/or electronic calendar/schedule for clinical activity
• Administering and monitoring billing procedures and departmental budgeting records
• Performing clerical support functions
• Ensuring efficient operation of the office, within the scope of authority
• Modifying and maintaining electronic and paper information filing/retrieval methods, systems and/or formats
• Providing functional supervision to junior clerical staff
• Performing cross-functional responsibilities and other duties consistent with the job classification, as required

• Completion of a recognized post-secondary office administration program at the diploma level or equivalent
• Three (3) years or more of related experience required
• Previous on-the-job word processing and spreadsheet experience required; experience working in a Microsoft Office software environment an asset
• Previous supervisory experience preferred
• Experience working in a health care environment an asset
• Very good organizational and time management skills required
• Very good interpersonal and customer service skills required
• Very good verbal and written communications skills required
• Good knowledge of health care, organizational/office practices, procedures and standards required
• Ability to produce high quality work in accordance with Altum standards required
• Ability to maintain confidentiality required
• Ability to work well under pressure and use good judgment in assessing difficult situations required
• Knowledge of medical terminology an asset

Why join UHN?
In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.