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Are you a motivated and energetic individual with excellent customer services and time management skills? If so, the Ministry of the Attorney General needs you to perform records management duties where you will support the efficient and effective operation of a large central filing system, comprising of approximately 300,000 on-site records.

Please note: you will work zero to 36.25 hours per week, depending on operational requirements, with no guaranteed hours.

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About the job

You will:
• maintain a variety of legal documents in numerical and alphabetical filing system cross-referencing court files
• perform archival activities and tasks, including the retrieval of court files for transfer to the Records Centre
• box and transfer files to the Records Centre and Archives and prepare Records Transfer sheets
• provide records management and retrieval services to the judiciary, bar, public and court office/ministry staff
• serve at the public counter where you will inform clients in person and by telephone of the process to order court files
• perform cashier duties

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What you bring to the team

Customer Service and Communication Skills

You have:
• the ability to tactfully handle requests and complaints when responding to inquiries from staff in other offices and clients (e.g. the judiciary, lawyers and paralegals) at a public counter and by telephone
• written communication skills to provide information, order court files, record location codes and prepare court documents for storage

Records Management Skills and Knowledge

You have:
• knowledge of records management operations as well as numerical and alphabetical filing systems in order to maintain and retrieve central court files
• the ability to acquire knowledge of court practices and procedures to determine location of misplaced and missing court files and documents
• the ability to interpret and apply relevant legislation (e.g. schedules of Fees under the Administration of Justice Act)

Administrative and Organizational Skills:

• you have knowledge of general office rules and procedures
• you have knowledge of basic accounting procedures and practices to receive payments, balance the till, and record accurate weekly statistics
• you have experience setting priorities and workload in a high volume environment
• you have the ability to safely lift and move heavy boxes and court files on or off a filing cart

Computer Skills:

• you are proficient with word processing and database applications

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Don't meet every qualification?

If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!

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How we support diversity, inclusion and accessibility

We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.

Our hiring process is accessible, consistent with Ontario's Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please contact us.

Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:

• diversity, equity and inclusion initiatives
• accessibility
• Anti-Racism Policy

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Additional information: