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Are you passionate about delivering administrative support and customer service?
If so, the Tax Compliance and Benefits Division has an opportunity for you! Join our dynamic team and leverage your skills to make an impact.

Learn more about exciting work in Tax Compliance and Benefits Division here.

Please note: this position requires you to attend the office (33 King St. W, Oshawa) 5 days per week.

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About the job

Although everyday may look different, as part of our team, you will:
• provide clerical support by responding to general telephone and mail inquiries
• ensure compliance in the processing and maintenance of documents
• review account details, make adjustments, identify and resolve discrepancies
• sort and distribute incoming workload
• order and coordinate supplies and/or request service calls

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What you bring to the team

Administrative skills and knowledge:

You have:
• the ability to apply knowledge of tax credit and benefit programs, policies, and regulations.
• knowledge of general accounting and banking procedures.
• knowledge of office practices (e.g. inventory supply sources and record management).

Analytical and organizational skills:

You can:
• assess data and identify/correct errors.
• analyze, review and process urgent requests.
• plan and organize to meet conflicting deadlines.

Communication skills:

You can:
• communicate effectively; provide accurate and courteous responses to inquiries.
• prepare standard letters, correspondence, reports and spreadsheets.

Computer skills:

You can:
• use computer software (e.g. Word, Excel and accounting applications) and systems to maintain records and obtain information.
• enter data from source documents.

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Don't meet every qualification?

If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!

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How we support diversity, inclusion and accessibility

We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.

Our hiring process is accessible, consistent with Ontario's Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please contact us.

Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:

• diversity, equity and inclusion initiatives
• accessibility
• Anti-Racism Policy

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Additional information: