Detachment Operations Clerk - One Year Fixed Term Contracts - 4 positions
October 18 2024
Expected expiry date: November 8 2024
Industries
Public administration
Categories Production, Operations, Quality, Safety,
Perth, ON • Full time
The Ministry of the Solicitor General, Ontario Provincial Police, and the Regional Commander of East Region seeks a qualified individual to join our Unit. In this exciting, rewarding and challenging opportunity, you will provide operational support to the detachment by taking OPP/detachment inquiries and dispatching the appropriate service response. You will also provide reception and administrative support to Detachment personnel in the co-ordination and processing of administrative services.
Note: This position requires the ability to work a schedule that includes evenings, overnights, and weekends.
Effective January 1st, 2024 the salary range for this position is $33.20 to $37.88 per (hour/week) in compliance with the applicable OPPA collective agreement provisions. The new rates, effective retroactive to January 1, 2023, were recently confirmed and dates for implementation of the new salary rates are still to be determined.
The results of this competition will be used to fill current and future opportunities with qualified eligible candidates during the next 12 months following the competition closing. There are no provisions for relocation, accommodation or travel (including meals or vehicles) for this position. Exact dates are to be determined.
About Us:
The Ontario Provincial Police (OPP) is one of North America's largest deployed police services with more than 5,800 uniformed officers, 2,400 civilian employees and 830 Auxiliary officers. We provide essential services that ensure the safety and security of the people of the Province of Ontario. The OPP is a division of the Ministry of the Solicitor General, the largest operational ministry in the province with a presence in every community across Ontario. We are the largest police service in Ontario and the second largest in Canada.
The eight municipalities policed by the Lanark County Detachment are Mississippi Mills, Perth, Carleton Place and the townships of Beckwith, Montague, Drummond/North Elmsley, Tay Valley and Lanark Highlands.
The OPP Values promote always doing the right things for the right reasons, by:
• Serving with PRIDE, PROFESSIONALISM and HONOUR.
• Interacting with RESPECT, COMPASSION and FAIRNESS.
• Leading with INTEGRITY, HONESTY and COURAGE.
We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.
Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.
We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's Human Rights Code. Refer to the "How to apply" section if you require a disability-related accommodation.
• 40 w.p.m. typing speed.
• Ability to work 12 hour shifts in a 24-hour rotating shift environment.
• Oral communication skills to clarify the nature of requests from callers, relay messages, and respond to enquiries by providing detailed information, in person and by phone to agencies, companies, court and legal personnel, police services, and the public.
• Teamwork and interpersonal skills to interact with officers and other members of the detachment.
• Knowledge of record management practices to maintain an organized, up-to-date record system.
• Written communication skills to input accurate information, compose correspondence, proofread a variety of documents, compile reports, and summarize information.
• Ability to work with minimal supervision in performing clerical and administrative support duties. Supervision is available for the more difficult decisions and question.
• Ability to problem solve to provide assistance in fast paced or emergency situations.
• Knowledge of, and skill in, computer operation and software including Microsoft Word, Excel, and PowerPoint to produce court documents and type correspondence.
• Ability to select appropriate format/design for office documents and make editing/proofreading changes to documents, reports, letters, and memoranda.
• Ability to handle confidential information and exercise discretion, tact and diplomacy when responding to enquiries.
Only those applicants selected for interview will be contacted.
Email: jacqueline.entwistle@opp.ca
The Ontario Provincial Police is dedicated to ensuring open, accessible, equitable and respectful workplaces, and is committed to reflecting the diverse communities it serves. We encourage applications from members of diverse communities, including Indigenous Peoples, persons with disabilities, women, persons from racialized groups, 2SLGBTQ+ persons, those who are able to speak fluently in another language(s), and anyone committed to a rewarding career in public service. The Ontario Provincial Police is an equal opportunity employer and accommodations will be provided in all stages of our hiring processes, as necessary. If you require accommodation in order to apply for this position, please contact the hiring manager.
Note: This position requires the ability to work a schedule that includes evenings, overnights, and weekends.
Effective January 1st, 2024 the salary range for this position is $33.20 to $37.88 per (hour/week) in compliance with the applicable OPPA collective agreement provisions. The new rates, effective retroactive to January 1, 2023, were recently confirmed and dates for implementation of the new salary rates are still to be determined.
The results of this competition will be used to fill current and future opportunities with qualified eligible candidates during the next 12 months following the competition closing. There are no provisions for relocation, accommodation or travel (including meals or vehicles) for this position. Exact dates are to be determined.
About Us:
The Ontario Provincial Police (OPP) is one of North America's largest deployed police services with more than 5,800 uniformed officers, 2,400 civilian employees and 830 Auxiliary officers. We provide essential services that ensure the safety and security of the people of the Province of Ontario. The OPP is a division of the Ministry of the Solicitor General, the largest operational ministry in the province with a presence in every community across Ontario. We are the largest police service in Ontario and the second largest in Canada.
The eight municipalities policed by the Lanark County Detachment are Mississippi Mills, Perth, Carleton Place and the townships of Beckwith, Montague, Drummond/North Elmsley, Tay Valley and Lanark Highlands.
The OPP Values promote always doing the right things for the right reasons, by:
• Serving with PRIDE, PROFESSIONALISM and HONOUR.
• Interacting with RESPECT, COMPASSION and FAIRNESS.
• Leading with INTEGRITY, HONESTY and COURAGE.
OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:
We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.
Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.
We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's Human Rights Code. Refer to the "How to apply" section if you require a disability-related accommodation.
What can I expect to do in this role?
You will provide operational support to the detachment by taking OPP/detachment inquiries and dispatching the appropriate service response. You will provide reception and administrative support to Detachment personnel in the co-ordination and processing of administrative services.How do I qualify?
Mandatory
• Ability to pass an OPP background/ security investigation.• 40 w.p.m. typing speed.
• Ability to work 12 hour shifts in a 24-hour rotating shift environment.
Knowledge, Skills and Abilities:
• Ability to plan and prioritize administrative work on a daily basis.• Oral communication skills to clarify the nature of requests from callers, relay messages, and respond to enquiries by providing detailed information, in person and by phone to agencies, companies, court and legal personnel, police services, and the public.
• Teamwork and interpersonal skills to interact with officers and other members of the detachment.
• Knowledge of record management practices to maintain an organized, up-to-date record system.
• Written communication skills to input accurate information, compose correspondence, proofread a variety of documents, compile reports, and summarize information.
• Ability to work with minimal supervision in performing clerical and administrative support duties. Supervision is available for the more difficult decisions and question.
• Ability to problem solve to provide assistance in fast paced or emergency situations.
• Knowledge of, and skill in, computer operation and software including Microsoft Word, Excel, and PowerPoint to produce court documents and type correspondence.
• Ability to select appropriate format/design for office documents and make editing/proofreading changes to documents, reports, letters, and memoranda.
• Ability to handle confidential information and exercise discretion, tact and diplomacy when responding to enquiries.
Additional Information:
Interested applicants are encouraged to apply even if they do not meet every requirement in this job posting.Application Instructions:
Resume / cover letter must be received no later than 11:59 pm on closing date. Submit quoting WIN ID # (if applicable) and file # 24-308 showing how your qualifications, training and experience related to the position to: S/Sgt Jacqueline Entwistle.Only those applicants selected for interview will be contacted.
Email: jacqueline.entwistle@opp.ca
The Ontario Provincial Police is dedicated to ensuring open, accessible, equitable and respectful workplaces, and is committed to reflecting the diverse communities it serves. We encourage applications from members of diverse communities, including Indigenous Peoples, persons with disabilities, women, persons from racialized groups, 2SLGBTQ+ persons, those who are able to speak fluently in another language(s), and anyone committed to a rewarding career in public service. The Ontario Provincial Police is an equal opportunity employer and accommodations will be provided in all stages of our hiring processes, as necessary. If you require accommodation in order to apply for this position, please contact the hiring manager.
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