2025 Summer Student Opportunities, Personal & Commercial Operations, Business Support Specialist

Participates in and supports the operational activities of a business unit. Applies experience and complete working knowledge of the job and policies/practices to perform a combination of routine tasks and varied administrative/operational assignments.

Please note: This posting is for a 4-month Summer 2025 STUDENT placement with a start date of May 2025 and end-date of August 2025. To be eligible for this 4-month Student position, you must either:

• Be returning to school after the work term end-date of August 2025; or
• If you are not returning to school (i.e. are graduating in April 2025 or August 2025), but you require the work term as a mandatory component to in order to graduate successfully.

Please ensure that you meet these eligibility requirements before applying - candidates who apply but are found to be ineligible are not able to be considered.

What is the opportunity?

Within RBC's Personal & Commercial Operations (PCO), the Operations Centres are delivering best in class service within all lines of businesses including the Business Lending, Personal Lending, Specialized Services, and Transaction Services. Our overarching goal, through employee engagement, is to meet client commitments, improve productivity, and create a superior client experience. The Operations Centres are a great foundation for understanding banking and can be a springboard to other opportunities elsewhere in PCO and RBC.

Some exciting roles you'll be considered for are:

• Business Analyst
• Associate Credit Officer
• Compliance Officer
• Operations Specialist
• Communications Analyst

What will you do?

• Contribute to defined projects or tasks under direct supervision.
• Document processes or updates existing procedure manuals and or internal web content.
• Assess options for process improvement, including business process modeling
• Contribute to opportunities for process improvement ​
• Ensure communication requirements are met and are aligned to department infrastructure
• Collect information from various host systems and liaise with team members to obtain non-host system information (e.g. Financial Statements)

What do you need to succeed?

Must-have

• Working towards a degree with a focus on Business Management, Project Management, Communications, or equivalent education
• Strong interpersonal and leadership skills
• Excellent verbal and written communication skills
• Creative and analytical thinker, capable of working in a fast-paced environment
• Attention to detail with strong process management and multitasking abilities
• Strong proficiency with MS Office - Word, Outlook, Excel, and PowerPoint

Nice-to-have

• Bilingualism (English and French), written and spoken
• Previous experience at RBC

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. In this role you will also:

• Work with leaders who support your development through coaching and managing opportunities
• Work in a dynamic, agile, collaborative, progressive and high performing culture
• Opportunities to do challenging work and make a difference
• Gain insights and build relationships to inform your career journey

We encourage you to apply as soon as possible as we accept applications on a rolling basis, but please note that the formal application deadline is January 17, 2025. Should you be selected to progress, someone from our team will reach out directly to provide instructions on next steps. Otherwise, feel free to check for progress updates by logging in to your RBC profile. If the status has not changed, it denotes the fact that your application is still under review.

Communication, Computer Literacy, Detail-Oriented, Interpersonal Relationships, Listening Effectively, Personal Development, Personal Initiative

Additional Job Details

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTOTORONTOCanada37.5Full timeStudent/Coop (Fixed Term)Salaried2024-12-162025-01-17

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment