Administrative Assistant I, General - Electrophysiology Outpatient

UHN is Canada's #1 hospital and the world's #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN's vision is to build A Healthier World and it's only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

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Union: Non-Union
Number of vacancies: 1
Site: Toronto General Hospital
Department: Peter Munk Cardiac Centre, Electrophysiology Outpatient Clinic
Work Model: On-Site
Reports to: Nurse Manager
Hours: 37.5 hours per week
Salary: $22.46 - $28.08 per hour
Shifts: Days
Status: Temporary Full Time (until July 2025)
Closing Date: March 21, 2025

Position Summary
The Peter Munk Cardiac Centre (PMCC) program provides world-class cardiovascular care. One of the largest programs of its kind in North America, we are a major referral centre. Our program offers resources and expertise prepared to deal with even the most complex patient cases. As a member of the Electrophysiology (EP) team, you will work directly with PMCC clinicians supporting their work. You will ensure patients visiting the EP clinic have a world class experience and ensure they receive the care they require in a timely manner.

Duties

• Scheduling patients for appointments
• Greeting and registering patients for appointments
• Screening patient inquiries and directing them to appropriate resources
• Preparing and prepping charts for scanning
• Utilizing excellent time management skills as well as advanced data management tools to facilitate the maintenance, interpretation and transfer of important data fields from complex documents/materials
• Maintaining and organizing paper information filing/retrieving methods, systems or formats
• Performing clerical responsibilities

• At minimum completion of high school or equivalent
• Successful completion of a recognized data entry program or post-secondary Medical Secretary/Medical Business Office Program at the Diploma or Certification Level preferred
• Current medical clerical/data entry experience for a minimum of 2 years
• Current experience with Microsoft Office or equivalent including Excel, Word, database and spreadsheet programs
• Excellent data entry/keyboarding skills with a high degree of accuracy in a fast-paced deadline driven environment
• Experience in a health care environment and a strong understanding of medical terminology
• Excellent time management skills required and the ability to complete detailed work independently
• Ability to understand verbal work orders/instructions and to follow up appropriately
• Ability to read and understand short notes, brief forms/instructions, detailed forms, standard memos/letters
• Ability to add, subtract, multiply, divide, and calculate percentages, ratios and/or averages
• Ability to operate simple equipment
• Some problem solving skills
• Ability to perform duties in a professional and courteous manner in accordance with UHN standards
• Exercise initiative and good judgement with ability to multi-task
• Compliance with confidentiality requirements under UHN Privacy Policy
• Effective organizational, interpersonal, and communication skills
• Knowledge of applicable legislative, UHN and/or departmental policies
• Client service oriented, with the ability to effectively work with diversity and appreciate that people with different opinions, backgrounds and characteristics bring richness to the challenge or situation at hand.

Why join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.