Business Application Specialist

The University Health Network, where "above all else the needs of patients come first", encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education. The breadth of research, the complexity of the cases treated, and the magnitude of its educational enterprise has made UHN a national and international resource for patient care, research and education. With a long tradition of ground breaking firsts and a purpose of "Transforming lives and communities through excellence in care, discovery and learning", the University Health Network (UHN), Canada's largest research teaching hospital, brings together over 16,000 employees, more than 1,200 physicians, 8,000+ students, and many volunteers. UHN is a caring, creative place where amazing people are amazing the world.

Union: Non-Union
Site: 620 University Ave.
Department: Research Application Development (UHN Digital)
Reports To: Senior Manager
Work Model: Hybrid
Grade: H0:06
Hours: 37.5 Hours per week
Salary: $36.90 - $46.13 per hour: To commensurate with experience and consistent with UHN compensation policy
Status: Temporary Full-time (18 months contract)
Closing Date: December 30, 2024

Position Summary:

The Technical Business Analyst will be a Development team member that develops customized software applications for UHN Research. As a member of this team, the Analyst should have prior experience in working on medium to large enterprise projects in the areas of requirements gathering, and application testing activities, including documentation of test cases, review of requirements documentation, review of design documentation, system-level, and validation test plans, issue/bug reporting and management, data migration activities, internal audits; and recommending process improvements.

Duties:

• Elicit requirements using interviews, document analysis, site visits, use cases, scenarios, business analysis, tasks/ workflow analysis.
• Ability to deliver the following artifacts as needed: Business Requirements Document, Functional Requirements, Use cases, Initial Design Documents.
• Ability to successfully translate business processes, systems specifications, and requirements into well-written test plans
• Execute, document, and evaluate test cases and report test results.
• Accurately report and track application bugs; verify bug fixes while ensuring other areas of functionality aren't compromised
• Serves as the conduit between the customer community (internal and external customers) and the software development team.
• Be a liaison between business, project managers, database engineers, and technical operations.
• Generate new ideas, identify opportunities, and develop appropriate business solutions.
• Other duties may be assigned consistent with job classification.

• Bachelor's Degree in Engineering, Computer Science, or IT-related discipline is preferred.
• Proven 5+ years of project experience in software development environment and change management.
• Sound knowledge of Project and Software development lifecycles.
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, of executives, managers, and subject matter experts.
• Excellent analytical planning, organizational, and prioritization skills
• Strong interpersonal, communication, user-client relationship, and support skills
• Sound IT technology background
• Proficiency in MS Word, MS Excel, MS PowerPoint, MS Project, and Visio
• Ability to perform multiple tasks among various projects while maintaining deadlines as per the given standards
• Self-motivated team player who can work with minimal supervision on simple to moderately complex tasks.
• Able to work with multidisciplinary teams positively and productively.

Why join UHN?
In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.