Clinical Intake Coordinator

UHN is Canada's No. 1 hospital and the world's No. 1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members. UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN's vision is to build A Healthier World and its only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

www.uhn.ca

Union: Non-Union
Site: Toronto General Hospital
Department: Center for Mental Health
Reports to: Senior Clinical Manager
Hours: 37.5 hours per week
Salary: $39.17 - $48.96 per hour
Shifts: Days
Status: Temporary Full-Time ( 12-18 months )
Closing Date: February 26, 2025

As a member of the multi-disciplinary Eating Disorders Program at the Centre for Mental Health at UHN, the Clinical Intake Coordinator facilitates the timely access to clinical assessment and treatment for patients referred to the program. Through collaboration, strong communication, sound clinical judgement, and excellent administrative organizational skills, the Coordinator plays an essential role in patient admissions to both the inpatient and outpatient units of the Program.

Duties

• Liaise with patients and referral sources, facilitating patients' admissions to treatment pathways
• Assign patients to Clinician caseloads
• Monitor program capacity, working to maintain optimal volumes in line with program goals and key performance indicators
• Work as part of a multi-disciplinary team to support timely patient admissions to the Eating Disorders inpatient and outpatient units​​​
• Identify gaps in admission flow and actively pursue solutions
• Communicate with team members regularly regarding admission activities
• Collaborate with program leadership to plan, develop, implement, and evaluate admission process improvements
• Participate in quality improvement initiatives

• At minimum, completion of a bachelor's degree in Health Sciences, although a Master's Degree is preferred
• Registration/licensure as required by professional body, e.g. Ontario College of Social Workers and Social Service Workers, College of Occupational Therapists of Ontario, etc.
• Experience working with patients with Eating Disorders an asset
• Exercise initiative and sound judgement
• Experience with cognitive behavioural therapy an asset
• Experience working in a hospital environment an asset
• Excellent interpersonal skills
• Excellent administrative organizational and time management skills
• Ability to respond to emerging urgent issues related to admissions and referrals
• Ability to independently manage multiple priorities and competing demands
• Ability to work effectively independently and as a member of a multidisciplinary team

Why join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.