Community Resource Worker

UHN is Canada's No. 1 hospital and the world's No. 1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members. UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN's vision is to build A Healthier World and its only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

www.uhn.ca

Union: Non Union
Site: Toronto Rehabilitation Institute - University Centre
Department: Brain Program
Reports to: Allied Health Manager
Work Model: On-Site
Grade: D0:05
Wage Range: $32.82 - $41.02 per hour ((To commensurate with experience and consistent with UHN compensation policy)
Hours: 37.5 hours per week
Shifts: Days
Status: Temporary Full-time, 6 months ending July 2025
Closing Date: February 4, 2025

• Completes assessment and / or screening to identify social issues.
• Identifies and implements plans to address social issues
• Link and collaborate with a wide range of community/non-profit and government service agencies, programs and research additional resources to facilitate the implementation of patient's care plans and discharge. Service areas may include, but are not limited to: housing, income supports, identification replacement, community supports, employment and educational activities and services, and linkage to case management services.
• Accompany patients on community outings, as deemed necessary to facilitate transition to the community.
• Provides practical help and supports, advocacy, coordination, individualized support, problem solving, direct assistance, training, and supervision to help clients obtain the necessities of daily living (i.e. medical, dental, legal and advocacy services, financial support, supportive housing, and money management).
• Provides supportive counselling to patients and their families.
• Collaborates with the inter-professional team to promote, evaluate and deliver services to patients/ families and significant others/ substitute decision makers/ powers of attorney based on the needs of the program.
• Attendance and participation in various team and patient/family meetings in order to provide updates on patients' current status and care planning goals, as needed and as it relates to CSW activities.
• Collaborates with community/outpatient service providers.
• Provides updates on resource and community information to help inform team decisions regarding discharge planning.
• Participate in committees, taskforce groups, program process improvement initiatives, and discipline specific sub-committees as required.
• Researches, collaborates with and provides education on resources relating to available services within private, non-profit, and/or public sectors according to patients' needs.
• Maintains awareness and knowledge of community agencies and resources.
• Develops and maintains contact with appropriate community agencies and other resources that support specific patient population.
• Obtains, provides and exchanges relevant information to referral sources.
• Collaborates with team members to refer patients to the appropriate community organizations and/or supportive services, as required.
• Provide education to patients/families and significant others/substitute decision makers/powers of attorney, etc. related to applicable community services and how to access them. Such service areas may include housing, income supports, community supports, work/educational activities and services, and linkage to other community health service(s). Coordinates and collaborates patient involvement with appropriate health care worker(s), community agencies and other resources.
• Provide education to patients, families, staff, and community around community resources and services, as needed.
• Participates in on-going professional development
• Upon receipt of request for consult, conducts CSW assessments and determines/implements appropriate treatment goals that meet the needs of the patient/family/external support.
• Using the health information system, documents receipt of referral, assessment, ongoing interventions, and discharge plan.
• Reviews patient health record to facilitate intervention.
• Records and compiles daily workload measurement statistics as required by the hospital

• A minimum of bachelor degree BA SC, or a social service diploma
• Registration with the Ontario College of Social Workers and Social Service Workers (OCSWSSW) required
• Two years experience working with a multi-disciplinary team in a health care setting preferred
• Experience with populations of people with ABI and stroke preferred
• Excellent verbal and written communication skills
• Excellent interpersonal, time management and organizational skills
• Excellent problem-solving skills
• Familiar with assessment that looks at social issues
• Comprehensive understanding of community and financial resources in Toronto, Ontario and can
• Proven ability to work independently and as part of an interprofessional team
• Demonstrated ability to identify and meet own learning needs in pursuit of ongoing professional development
• format preferred
• Demonstrated ability to do group work preferred
• Computer literacy preferred
• Experience with patient advocacy

Why join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive compensation & benefits (medical, dental, etc.)
• HOOPP defined benefit pension plan
• Wellness services & offerings
• Close access to the TTC and UHN shuttle service
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.