Inside Sales Consultant - 1 Year Contract

Build your future at Minto!

Since 1955, we’ve been proudly building better places for people to live, work and play, one home and one relationship at a time. To us, it’s all about special moments — like the thrill of a new apartment, the pride in owning a first home, or a growing investment partnership. We recognize this continues with great employees, like you, and would love for you to join us on our mission. At Minto we welcome change, celebrate new ideas and provide you with the resources, professional training and diverse opportunities to grow your career.

Your offer will include:

• Competitive salary + commissions
• Benefits effective 1st day + 3 weeks’ vacation
• Professional development courses
• Employee recognition platform – Be rewarded by your colleagues for your contributions!
• Many exciting career opportunities

Your role on our team:

As an Inside Sales Consultant, you will assist our prospective residents in their quest for rental accommodations, providing a best-in-class customer experience via the telephone, email, live-chat or through other indirect delivery channels. Please note this position is a hybrid position working from home as well as supporting our site team.

What you’ll be responsible for day to day:

• Responds to all rental inquiries from prospective residents via telecom, email, and live-chat;
• Enters all possible leads in ERP system to ensure that traffic data and reporting are complete and accurate;
• Conducts in-depth interviews with prospective residents to determine their requirements and promote available Minto product that meets their needs;
• Schedules appointments for showings with on-site Leasing Agent;
• Facilitates the application process for prospective residents who do not need / or cannot arrange for a site visit;
• Develops an in-depth knowledge of each property in our portfolio; the amenities for the property, and the advantages and benefits of renting from Minto so that this information can be shared with prospective residents;
• Set personal goals and meets or exceeds monthly leasing targets provided by management;
• Occasional site visits may be required on a quarterly basis;
• Must be available to assist with tours when the agent is sick or on vacation;
• Provides timely and proactive feedback to management regarding effectiveness of leasing incentives and rental rates;
• Understands and adheres to company policies, contract requirements, the Residential Tenancies Act, the Human Rights Code, PIPEDA and all other legislation governing our business operations.
• Other duties within the scope, spirit and purpose of the job, as requested by management.

Who we’re looking for:

Education: High School Diploma is required. Post-secondary education in a sales or marketing discipline would be considered an asset.

Experience: A minimum of two (2) years of experience in sales or hospitality, or a call centre environment.

Skills, Knowledge, and Abilities:

• Strong Interpersonal skills
• Customer Service Focused
• Communication skills (listening, verbal, and written)
• Fluent in English and Frenc,h other languages considered an asset
• Microsoft Office
• Good Judgment
• Initiative and creative
• Attention to detail
• Problem-Solving skills

Our future is better together. Apply now and join us!

Minto is an equal opportunity employer committed to fostering an inclusive and accessible environment. We are dedicated to building a workforce that reflects the diversity of the community in which we live, including those with disabilities. Should you require accommodation or support in any aspect of our recruitment and selection process, we will work with you to meet