Manager, High Risk Client Management (Contract)

What is the opportunity?

The Manager, High Risk Client Management (HRCM) supports the Senior Manager, HRCM and/or Director, HRCM by providing subject matter expertise (SME) in the tactical execution of core risk decisions related to the identification, review, management, and escalation of higher risk clients. This is done using HRC's risk assessment and enhanced due diligence (EDD) processes to mitigate against financial, regulatory, reputational, and legal risks at RBC using a risk-based approach. The Manager will complete specialized reviews and apply SME to provide analysis and process efficiency improvement. This role also requires the following: assisting in the identification, confirmation, management, and approval process for the on-boarding and periodic review and assessment of high risk clients, as required; and committing to on-going professional development, to ensure that individual and collective team knowledge is current and comprehensive so that outcomes - including decisions and recommendations - are based on a thorough understanding of the risks involved and are made in the context of AML/CTF regulatory requirements.

*This is a 12 month contract opportunity*

What will you do?

• Prioritize and manage HRC EDD risk assessment workflow for units supported by the HRC Team and ensure adherence with the RBC Enterprise AML Client Risk Management Policy (COMP17), Control Standards (COMP17A), HRC procedures, and AML / CTF legislation;
• Partner with relevant stakeholders to ensure that HRC risk assessments are appropriately coordinated, routed, and escalated where relevant;
• Manage the execution of the HRC processes (including on-boarding and periodic review) and ensure, where applicable, all regulatory timeframes are met;
• Review, triage and assess alerts and referrals in accordance with RBC policies and procedures to determine if further investigation is required;
• Conduct specialized Enhanced Due Diligence (EDD) for higher risk clients to identify high risk factors for the purpose of mitigating financial, regulatory, reputational and legal risks to RBC. This will frequently include reviews with heightened complexity of risk factors, client type, and/or business unit;
• Using a risk-based approach prepare accurate, organized, high quality written risk assessments to provide a clear understanding of the risk indicators, and effectively communicate findings, risk ratings and recommendations with nominal support from Senior Management;
• Support individual team performance through effective training, coaching, feedback, and sharing of best practices;
• Attend and actively participate in team discussions, coaching sessions, and the development and testing of new initiatives/ processes as required;
• Ensure timely and accurate completion of worksheet, reports and tools pertaining to tracking of workflow and data analysis;
• Ensure assigned work is reviewed and completed within appropriate timelines and set benchmarks and provide feedback to support approval of risk assessments, as required;
• Ensure risk assessment reports and required supporting information is documented and maintained in accordance with RBC policies and procedures;
• Provide input into the development of processes, guidance documents, tools and job aids as required, in order to enhance the HRCM Strategy and ensure compliance with regulatory and policy requirements;
• Provide support in the development of tools and training initiatives aligned with enhancing team proficiency;
• Contribute to and provide information to support requests from audit, regulators and/or supervisory bodies;
• Provide feedback to the Manager/Senior Manager where gaps are identified regarding processes in order to maintained.

What do you need to succeed?

Must have

• Strong Financial Crimes, AML/Fraud knowledge to prevent the use for RBC's financial services for money laundering and terrorist financing.
• Demonstrated knowledge of or experience in financial and money laundering crimes/High Risk Knowledge of and/ or experience in AML Compliance, Financial Crimes investigations (within law Working knowledge of AML compliance requirements and regulations for Canada, US, Caribbean and other jurisdictions where RBC operates.
• Standards for knowledge and experience for assigned area of responsibility (for example, Capital Markets, Sectors)
• Awareness of business units within RBC / Industry and how they interact / function.
• Awareness of banking products, requirements and regulations.
• Effective and strong written and oral communication skills;

Nice to have

• CAMS designation
• CSC or equivalent (for Capital Markets)

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits and competitive compensation
• Leaders who support your development through coaching and managing opportunities
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work

Job Skills

Additional Job Details

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.