Manager, Small Business, Credit Risk (International Banking)

Requisition ID: 214032

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Manager, Small Business, Credit Risk (International Banking) is responsible to support risk management within established parameters, through effective governance and oversight, by ensuring that business strategies, plans and initiatives are delivered and executed in accordance with Scotiabank's Risk Appetite and policies framework, governing regulations, guidelines, procedures, and best practices across the industry.

Specifically, the individual is co-responsible for the relationship with both, country management and local risk management along with the coordination and implementation of IB's best risk management practices across the countries; as well as the review of general strategy, initiatives, policies, processes to exercise good stewardship in the role to maximize the overall profitability of Scotiabank International, and its efforts to protect and build shareholder value. An understanding of both traditional retail mass market as well as consumer and microfinance segments is an asset, to properly identify key success metrics and formulate effective risk management strategies.

Is this role right for you? In this role, you will be responsible for:

Small Business Target Operating Model (TOM) Project

• Execution and implementation of the SB project roadmap to have a full end-to-end model within GRM
• Ensure alignment with global policies, government regulations, risk appetite while promoting best practices ensure continuous and profitable growth of assets through the recommendation, development, implementation of policies and processes that provide the best solutions.
• Working very closely with partners from Collections, Retail and Small Business Risk, Business Lines, Operations, Finance, Legal, Audit and various others team to define joint milestones, reach alignment and set cooperation on the development and implementation of the project.
• Identification, escalation and resolution of impediments on the various credit risk and collections-based initiatives in an efficient and timely manner.
• Provide a full PCL portfolio view for SME and define country risk appetite limits for SME, including escalation thresholds and early warning indicators.
• Build analytics and develop comprehensive reporting for the portfolio which will be leveraged by key stakeholders.

Relationships & Communications

• Establish a presence as Country subject matter expert to senior stakeholders and business leads, by managing internal relationship with local risk team, as central point of contact for local risk teams with GRM, while providing strong support and challenge where necessary.
• Cultivate and manage relationships with local risk teams and key internal stakeholders involved in credit origination/account management strategies, by interacting/liaising with other team members and teams within the Bank (Audit, Risk Technology, Collections & Fraud, Portfolio Analytics, Provisions and Banking)
• Liaise with the local risk team, local Banking and IB Banking team to determine strategic priorities and assess risks associated with new or enhanced small business products.
• Proactively drive and encourage communication of risk issues across businesses and geographies as well as with GRM colleagues and business partners.
• Ensure all risks are appropriately assessed within all risk decisions processes and assess the customer impact in all risk activities; as well as ensure alignment to GRM Retail strategy, risk appetite and global standards.

Country Governance & Oversight

• Provide full oversight of the SB portfolio including ensuring that business strategies, plans and initiatives are delivered and executed in accordance with Scotiabank's Risk Appetite and Policies framework.
• Keep abreast of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology. This will be achieved by ensuring all actions take account of the likelihood of operational risk occurring.
• Effective monitoring, analysis and reporting on country performance trends and results in relation to targets. Consider origination trends and portfolio issues by product, channel, segment, and specific programs as developed from time to time. Overlay the impact of any political, economic/ environmental, and social concerns affecting the business.
• Identify, evaluate, review, and oversee key performance indicators in support of credit origination/account management initiatives for the small business portfolio, seeking alignment with the Bank's risk appetite.
• Utilize local information, and MIS to gain understanding of BNS results. Develop key performance indicators and early warnings across the life cycle to promptly identify emerging trends that can impact portfolio performance.
• Continuously benchmark of best practices across the region to find opportunities to standardize the credit approach across the region to drive benefits and close gaps accordingly.
• Drive effective risk stewardship and acceptable risk-return opportunities by communicating risk appetite and strategic objectives, using policies, process and technology that can be leveraged across the organization to maximize profit, in consideration of the risk appetite of the Bank and country.
• Collaborate with Collection teams to ensure collection policies/strategies/procedures/systems are designed to minimize delinquency and loan losses for retail portfolios.
• Design and maintain Credit Risk Framework Guidelines across IB and within Risk Appetite

Credit Risk Initiatives

• Review of initiatives and portfolio management strategies by ensuring consistency in methodologies across sites and alignment to Risk Appetite Framework and Global Risk Policies.
• Influence business strategies where the risks are assessed as high and help to develop mitigating strategies.
• Responsible for analyzing and validating Countries' initiatives designed to achieve business growth & loss mitigation goals by providing effective due diligence of retail and small business credit risk initiatives for new account acquisitions or existing customer management channels, ensuring consistency and compliance with Global Risk Policies, and the Bank's risk appetite.
• Support business initiatives without compromising standards of risk and internal control. The jobholder will liaise with businesses to foster the understanding and spirit of controls and ensure accurate and objective reporting to Senior Management.
• Analyze, and make recommendations and decisions to improve origination/account management and underwriting strategies, along with improvements to existing processes and procedures in a dynamic and fast paced environment.
• Maximize risk/return trade-off in new initiative by improving operational and credit processes, and effectively managing delinquency, and losses to profitably grow the business.

Do you have the skills that will enable you to succeed? We'd love to work with you if you have:

• Undergraduate degree in Finance, Economics, Business, or related field
• 1 - 5 years of relevant work experience
• Working knowledge of Risk Management, Marketing Analysis Models such as Attrition, Profitability, Retention, Collection Recovery, Customer Life Cycle.
• Exposure to the projection of delinquency rates, loan loss provisions and recoveries
• Knowledge of risk management practices, to effectively challenge current practices and undergoing efforts.
• Strong financial analysis and written skills complemented with solid deductive reasoning, sound judgement and creativity.
• Strong analytical skills and ability to design and interpret information/data required to monitor the performance
• Able to effectively manage relationships across the Bank
• Excellent Executive communication and storyboarding skills
• Strong leadership and interpersonal skills that facilitate an effective team environment
• Highly organized with proven ability to make decisions in time pressured environment
• Strong negotiating and networking skills in conducting day to day activities.
• Fluency in both English and Spanish is mandatory.

What's in it for you?

• An inclusive & collaborative working environment that encourages creativity, curiosity, and celebrates success!
• We offer a competitive rewards package: Performance bonus, Employee Share Ownership Program, and Pension Plan Matching, Health Benefits from day one!
• Your career matters! You will have access to career development and progression opportunities.

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.