Market Operations Intern (Summer Term)

Venture outside the ordinary - TMX Careers

The TMX group of companies includes leading global exchanges such as the Toronto Stock Exchange, Montreal Exchange, and numerous innovative organizations enhancing capital markets. United as a global team, we're connecting cross-functionally, traversing industries and geographies, moving opportunity into action, advancing global economic growth, and propelling progress. Through a rich exchange of ideas, meaningful collaboration, and a nimble operating model, we're powering some of the nation's most critical systems, fueling capital formation and innovation, bringing increased opportunity to business visionaries, product ingenuity to consumers, and career exploration to our team.

Ready to be part of the action?

The Market Operations Internship will provide the student with exposure to core TMX business units within the equities trading operations teams. The Intern will be involved in assisting with day to day processes within Market Operations as well as participating in product and client innovations with a focus on leveraging technology. The specific focus areas will have a direct impact on product innovations and improving the client experience across the Market Operations. There will be opportunity to engage in and strengthen processes, client communication and Market Support tools.

Reports to: Manager, Business Operations and Compliance

Key Accountabilities:

• Build relationships with clients, Vendors, Trading Participants and other TMX business units on topics such as digital platforms and web portals.
• Collaborate with the Sales and Product Management teams to implement process improvements and execute on tactical operations initiatives.
• Documentation of current business processes and procedures.
• Collaborate with the team to support system integration and business process improvement projects as defined by the management team.
• Identify gaps in information flow and assist in redesigning processes by applying technology and automation.
• Delivering dashboards and tools which enable enhanced visibility into key client support and operational metrics.
• Prepare communications, document new product summaries and support enhancements to the client portal.
• Assist equities trading and market data professionals in providing first class customer support and troubleshooting issues for clients.

Must haves:

• Enrolled in a post-secondary institution with a preferred focus in Computer Science, Finance, Business or other related field
• Passion for capital markets and using and interpreting data to drive significant business impact
• Critical thinking skills to recognize patterns and anomalies in data and arrive at new conclusions based upon findings
• Attention to detail and ability to multitask and prioritize projects
• A standout colleague with the ability and desire to collaborate with team members
• Great Communication and strong interpersonal skills
• Experience with Excel: pivot tables and vlookups

Nice to haves:

• Canadian Securities Course (CSC)
• Experience with Web UX/UI design best practices, Tableau, and Salesforce
• Understanding and passion in Equities Markets

Note:

• Hybrid role: 2 -3 days per week in the downtown Toronto office
• 4 month Co-op / Internship: May 5, 2025 - August 22, 2025

• In order to be considered for the position, you are required to submit your Knockri Assessment

In the market for…

Excitement - Explore emerging technology and innovation, as well as ventures and digital finance that shape the future of global markets! Experience the movement of the market while grounded in the stability of close to 200 years of success.

Connection - With site hubs in some of the world's most multicultural cities, we leverage our size and structure to create rich connections and belonging while experiencing powerful global impact through our work.

Impact - More than a platform, we use our talents to power mission-critical systems that drive global economic advancement, innovation, and growth. As well, our employee-led Team Impact spreads social good via our giving strategy.

Wellness - From empathetic leadership to a culture of flexibility and balance, we believe wellness at work creates the maximum yield and a stronger "we". Plus, with a cloud-first and hybrid workstyle, as well as generous time-off and leaves, we support a life well lived!

Growth - From a growth mindset in our work, to expansion in our business, TMX is home to action-takers energized by the achievement of ambitious growth.

Ready to enrich your career with impactful work, leaders who truly care, and the flexibility and programs to help you thrive as part of #TeamTMX ? Apply now.

TMX is committed to creating and sustaining a collegial work environment in which all individuals are treated with dignity and respect and one which reflects the diversity of the community in which we operate. We provide accommodations for applicants and employees who require it.