People & Culture Assistant

The University Health Network, where "above all else the needs of patients come first", encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, West Park Healthcare Centre and the Michener Institute of Education. The breadth of research, the complexity of the cases treated, and the magnitude of its educational enterprise has made UHN a national and international resource for patient care, research and education. With a long tradition of ground breaking firsts and a purpose of "Transforming lives and communities through excellence in care, discovery and learning", the University Health Network (UHN), Canada's largest research teaching hospital, brings together over 17,000 employees, more than 1,250 physicians, 8,000+ students, and many volunteers. UHN is a caring, creative place where amazing people are amazing the world.

Union: Non-Union
Site: Toronto General Hospital
Department: People and Culture
Reports to: Employee Records Team Lead
Work Model: On-Site
Grade: A0:05
Wage Range: $22.46 - 28.08 per hour (to commensurate with experience and consistent with UHN compensation policy)
Hours: 37.5 Hours per Week
Shifts: Mon - Fri
Status: Temporary Full-time (End Date ~ March 13, 2026)
Closing Date: December 4, 2024

Job Summary

University Health Network (UHN) is seeking an experienced and motivated People & Culture Assistant. This role reports directly to the Employee Records Team Lead and will be representing People and Culture on a regular basis as a day to day contact for managers and employees of the organization. The Employee Records Counsellor is responsible for confidential, accurate record keeping in the Human Resources Information System (HRIS) for multiple client groups within UHN.

Duties

• Greeting and assisting all incoming visitors with their queries
• Answering telephone calls, responding to general inquiries and directing the caller to the appropriate person
• Performing clerical support functions including: word-processing correspondence, photocopying, etc.
• Sorting and distributing mail and courier deliveries
• Maintaining an organized and tidy reception area
• Responding to mail / emails from external parties like lawyers, former employees etc. and to queries from internal employees
• Assisting Employee Records Counsellors with basic processing and other duties consistent with the job classification, as required
• Assisting Employee Records Supervisor with transactions in VIP, benefits and HOOPP payments reconciliation, and other duties as required

• Human Resources Management Diploma or a recognized Post-Secondary Office Administration Diploma
• Minimum of one year related secretarial/office experience
• Working experience with HRIS is mandatory; experience using VIP HRIS is an asset
• Experience working in a People & Culture team or Health Care environment is an asset
• Excellent interpersonal, customer service, verbal and written communication skills required
• Demonstrated organization, time management and analytical skills

Why join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.