Senior Project Coordinator, Office of Transformation, Sprott Department of Surgery

The University Health Network, where "above all else the needs of patients come first", encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education at UHN. The breadth of research, the complexity of the cases treated, and the magnitude of its educational enterprise has made UHN a national and international resource for patient care, research and education. With a long tradition of ground-breaking firsts and a purpose of "Transforming lives and communities through excellence in care, discovery and learning", the University Health Network (UHN), Canada's largest research teaching hospital, brings together over 16,000 employees, more than 1,200 physicians, 8,000+ students, and many volunteers. UHN is a caring, creative place where amazing people are amazing the world.

Union: Non-Union
Site: Toronto General Hospital
Department: Sprott Department of Surgery
Reports to: Senior Manager
Salary: To commensurate with experience and consistent with UHN compensation policy
Hours: 37.5 Hours per Week
Status: Temporary Full-Time (1 Year Contract)
Closing Date: January 6, 2025

Job Summary

The Senior Project Coordinator for The Sprott Department of Surgery will play a critical role in supporting the successful execution of surgical initiatives and projects aimed at improving patient care, enhancing operational efficiency, and ensuring adherence to clinical standards. This position will collaborate closely with surgeons, surgical teams, administrators, and other healthcare professionals to facilitate the planning, implementation, and evaluation of various surgical programs and projects.

Reporting to the Senior Manager, Transformation and Quality, the ideal candidate will possess strong project management skills, an understanding of surgical operations, and a proven ability to coordinate complex tasks across multidisciplinary teams. The Senior Project Coordinator will ensure that all projects are completed on time, within scope, and meet quality and regulatory standards.

Key Responsibilities:

1. Project Management & Coordination:

   • Lead and coordinate multiple surgical projects simultaneously, ensuring timely execution and alignment with departmental goals.
   • Develop project plans, including timelines, milestones, resource allocation, and budgets.
   • Track and monitor project progress, adjusting plans as needed to meet evolving needs or changes.
   • Ensure clear communication and collaboration between surgical teams, hospital administration, and external partners.
   • Organize and facilitate project meetings, ensuring that all stakeholders are informed of progress and any issues.

2. Operational Efficiency:

   • Collaborate with the Senior Manager, Transformation, the Clinical Director of Surgery, and Chief of Surgery, as well as surgical teams to identify areas for process improvement and assist in the implementation of new protocols or systems.
   • Help streamline workflows to enhance the efficiency and effectiveness of the surgical department.
   • Assist in the preparation and review of operational procedures and ensure they comply with regulatory and accreditation standards.

3. Data Collection & Reporting:

   • Gather and analyze data on key performance metrics, such as surgical outcomes, patient satisfaction, and operational efficiencies.
   • Provide regular reports to the Clinical Director of Surgery, highlighting project progress, challenges, and successes.
   • Develop presentations and documents for senior leadership, providing insights on project status and performance.

4. Collaboration & Stakeholder Management:

   • Work closely with surgeons, nurses, administrative staff, and other stakeholders to ensure the successful implementation of surgical projects.
   • Serve as a point of contact for project-related inquiries, providing support and guidance to staff.
   • Coordinate with external vendors or consultants as necessary to ensure project requirements are met.

5. Compliance & Risk Management:

   • Ensure that all projects adhere to applicable regulatory standards (e.g., JCAHO, HIPAA, AORN) and institutional policies.
   • Assist in risk assessment and mitigation strategies for surgical operations and projects.
   • Monitor project-related compliance issues, addressing concerns as they arise and working to resolve them in a timely manner.

6. Budget & Resource Management:

   • Support the development and management of project budgets, ensuring that resources are allocated efficiently and that costs are controlled.

Education:

• Bachelor's Degree in Healthcare Administration, Nursing, Business Administration, or a related field. Master's degree preferred.

Experience:

• Minimum of 3 years of experience in project coordination or management, preferably in a healthcare or surgical setting.
• Experience working in a hospital or surgical department, with a strong understanding of surgical operations and patient care workflows.
• Proven track record of successfully managing multiple complex projects simultaneously.

Skills:

• Strong project management skills with proficiency in Microsoft tools
• Excellent organizational and time-management skills.
• Strong communication and interpersonal skills to effectively collaborate with a diverse group of professionals.
• Ability to analyze data and generate reports that inform decision-making.
• Detail-oriented with strong problem-solving abilities.
• Knowledge of healthcare regulations and compliance standards related to surgery.

Certifications (Preferred):

• Project Management Professional (PMP) certification or equivalent.

Other Requirements:

• Ability to manage multiple priorities in a fast-paced, high-pressure environment.
• Strong understanding of surgical processes, workflows, and patient care.
• Ability to maintain confidentiality and handle sensitive patient and project data.
• Flexibility and adaptability to changing project needs and healthcare dynamics.

Why join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.