Specialist, Privacy Operations

UHN is Canada's #1 hospital and the world's #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine, and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN's vision is to build A Healthier World and it's only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

www.uhn.ca

Union: Non-Union
Site: Toronto General Hospital
Department: Privacy Operations
Reports to: Manager
Work Model: Hybrid
Grade: N0:09
Hours: Up to 21 per week
Salary: $41.82 to $52.28 per hour (To commensurate with experience and consistent with UHN compensation policy)
Status: Casual
Closing Date: February 22, 2025

Position Summary

The Enterprise Privacy Office is committed to protecting the privacy of patients' personal health information and promoting a culture of privacy. As a member of the privacy team, the Privacy Operations Specialist supports the Manager, Privacy and Access Operations in ensuring organizational compliance with relevant privacy legislation, specifically the Health Information Custodian and Health Information Network Provider requirements of the Personal Health Information Protection Act. The Privacy Operations Specialist enhances UHN's credibility and engenders trust in UHN's services from a privacy perspective.

The Privacy Operations Specialist assists in the day-to-day monitoring of a comprehensive and legally compliant privacy program in a complex healthcare environment, promoting privacy practices and standards through managing privacy-related projects on behalf of the Privacy Office, building and conducting, audits, departmental compliance reviews, and developing and delivering privacy and access training.

The Privacy Operations Specialist must be able to respond to complex situations and understand complex program, system and relationship configurations. The Specialist must have extensive technical knowledge and must be able to use existing analytic tools and also independently identify risks and gaps as new information is presented. The Specialist must be able to effectively communicate complex requirements to a variety of stakeholders and ensure that risks are appropriately mitigated or assumed.

Duties

• Gauges privacy compliance across the organization
• Membership on relevant committees
• Project management including assisting in managing priorities of the Privacy Office
• Policy and Procedure/ Tool Development
• Assesses risk and recommends mitigation strategies
• Implementation and oversight of auditing program
• Trains
• Responds and offers guidance to Patients, Public and Staff
• Responds and assists in investigation of privacy incidents
• Compliance/ monitoring program development

• At minimum, completion of a bachelor's degree in Health Informatics, Health Administration, Business, Law, Computer Science or related disciplines or recognized equivalent required. Graduate degree is an asset.
• At minimum of 3 to 4 years practical and related experience and/or on-the-job training required.
• Practical working knowledge of privacy and security regulations (e.g. PHIPA, ISO/IEC 27001), trends and issues, with an ability to translate that knowledge to the clinician and patient experience.
• 2+ years' experience with privacy, and privacy related issues such as information management, information technology, records management (healthcare industry preferred).
• 2+ years of project management experience, systems analysis and problem resolution (healthcare industry preferred.
• Project Management Certification considered an asset.
• Certified Information Privacy Professional (CIPP) Certification considered an asset.

Why join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.