Summer Internship: Customer Care Representative Intern (2 positions)

Who we are

Together, we're on a mission to make good health more affordable and accessible, to help millions around the world enjoy healthier lives. It's a mission that bonds our people across nearly 60 countries and a rich, diverse variety of nationalities and backgrounds. Working here means working with the world's leading manufacturer of generic medicines, and the proud producer of many of the products on the World Health Organization's Essential Medicines List. Today, at least 200 million people around the world take one of our medicines every single day. An amazing number, but we're always looking for new ways to continue making a difference, and new people to make a difference with.

The opportunity

Teva Canada is happy to announce the continuation of the Summer Student Intern Program for 2025. Summer employment opportunities will be from May to August 2025. This program is eligible for students enrolled in a post-secondary program and who will return to full-time studies in September 2025.

Teva Canada currently has the following Summer Intern opportunities available at our Toronto location:

Customer Care Representative Intern (2 positions)

Location: 30 Novopharm Court in Toronto
Business Hours: Monday to Friday, 8:30am - 4:30pm
On-site

Duties Include:

• Back up and offer support to call customer service staff at the call center during vacations.
• Order management facilitating, such as creating direct orders and processing product replacement orders.
• Maintain / create contact lists, routing sheets and communication documents to support structure in call center.
• Ensuring customers are served efficiently and with high service.
• Required to be on site up to five (5) days, with a rotating remote option dependable on the team.
• Assist in ad hoc spreadsheets, reports and documents as needed for Customer Planning Team.
• Assist in database clean-up to align to current product portfolio for customers.

Your experience and qualifications

The following general criteria must be met in order to apply:

• Legally eligible to work in Canada and 18 years of age.
• Registered as a full-time, post-secondary student in 2025-2026, and returning to full-time studies in fall 2025 - must provide proof of enrollment.
• Available to work from May 2025 through to August 2025.
• Satisfactory completion of criminal background checks.

Consideration Preference:

• All children of regular, full-time or regular part-time employees, who meet functional requirements, will be provided first consideration.
• External Summer Student applicants are considered if a Summer Student position cannot be filled from internally referred candidates.
• Positions require specific academic focus and/or related work experience, and preference will be given to candidates who best meet these qualification requirements.
• Candidates who do not meet specific education and/or experience requirements will only be considered for roles that do not have function-specific limitations.
• Applications for Summer Student positions will ONLY be accepted between (no exceptions) posting period from March 19 to March 31, 2025.

Please Note:

• Students may work at Teva Canada for a maximum of two (2) years.
• If selected for a Summer Student opportunity, the student must work the full duration of the contract and achieve a Successful rating in final performance review to be eligible to return to Teva Canada.
• Applications from multiple family members will be accepted, however, only one (1) hire will be considered per family. This practice is in place to provide greater opportunity to the children of Teva Canada employees.

Already Working @TEVA?

If you are a current Teva employee, please apply using the internal career site available on "Employee Central". By doing so, your application will be treated with priority. You will also be able to see opportunities that are open exclusively to Teva employees. Use the following link to search and apply: Internal Career Site

The internal career site is available from your home network as well. If you have trouble accessing your EC account, please contact your local HR/IT partner.

Teva's Equal Employment Opportunity Commitment

Teva Pharmaceuticals is committed to equal opportunity in employment. It is Teva's global policy that equal employment opportunity be provided without regard to age, race, creed, color, religion, sex, disability, pregnancy, medical condition, sexual orientation, gender identity or expression, ancestry, veteran status, national or ethnic origin or any other legally recognized status entitled to protection under applicable laws. We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to support you throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.