Director, Facilities Contract Management

UHN is Canada's #1 hospital and the world's #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN's vision is to build A Healthier World and it's only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

www.uhn.ca

Union: Non-Union
Site: West Park Campus
Department: Campus Development
Reports to: VP, Campus Development and Support Services
Work Model: Hybrid
Status: Permanent Full-Time
Closing Date: April 4, 2025

Position Summary

Under the direction of the VP Campus Development & Support Services, the Director is responsible for facility operations, contract management, and overseeing service providers' performance within the buildings on the UHN West Park Campus. The Director is responsible for monitoring the service provider's performance against contractual obligations to ensure contract compliance and that the financial and operational implications of any failure to perform have been taken into consideration and mitigated. The Director works with the Manager of Facilities & Standards to provide oversight related to the performance of the 30-year Design, Build, Finance, Maintain (DBFM) service contract to ensure that the agreed allocation of risk is maintained and that best value is achieved.

Current West Park Campus includes:

The newly built UHN West Park Healthcare Centre site located at 170 Emmett Avenue. Maintenance operations at this facility are governed under a P3 Project Agreement which is a Design, Build, Finance, Maintain (DBFM) model with the Project Company (Project Co.) maintaining and life cycling the facility for a thirty year term. Ellis Don Facilities Services (EDFS) is the service provider and must adhere to project obligations as set out in the Facilities Management Output Specifications.

The UHN Reactivation Centre (RCC) located at 82 Buttonwood currently provided by a 3rd party service provider. The RCC is currently under renovation and will be fully occupied in the spring of 2026.

The UHN West Park Long Term Care Centre also managed by a 3rd party. The goal is to ensure that the facility is being maintained in accordance with Ministry of Long Term Care standards.

Duties

• Oversees the monitoring of operations, maintenance, repair, ad hoc, lifecycle replacement of all elements, components and systems of the UHN WP Hospital facility and site pursuant to the Project Agreement between WPHC and Project Co. in accordance with all applicable laws, good industry practice and the FM specific requirements as set out in the Facility Management Output Specifications (FMOS)
• Negotiates complex contractual concepts with Project Co related to contract interpretation and resolution of contractual issues
• Demonstrates fiscal responsibility; to model a sound understanding of, and work within, the financial boundaries of UHN funding
• Oversees the management of Not In Contract equipment maintenance that is corporate in nature and does not fall into a specific department. This may include tracking equipment under warranty.
• Authorizes all Project Co submissions, including operational, quarterly and annual maintenance and service plans to ensure alignment between Project Co obligations and operational requirements

• Completion of Bachelor degree in Health / Life Sciences, Engineering or Business Administration
• Post-Secondary degree in building systems, engineering or other relevant discipline, or experience that would be considered equivalent (e.g. CFM, FMP, CET)
• Member of a professional facility management body (e.g. Canadian Healthcare Engineering Society)
• Project Management Professional (PMP), Certified Energy Manager (CEM), LEED-AP
• Minimum of 7 years of experience in facilities management required, preferably in a hospital environment
• Experience with Design, Build, Finance, Maintain projects
• Expert knowledge of codes and standards applicable the operation of a health care facility
• Demonstrated ability to effectively prioritize and organize multiple tasks
• Self-directed and able to work effectively with minimal supervision
• Excellent interpersonal, staff development and team building skills

Why join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.