Bilingual IT Training Coordinator (12-month Contract)

At McCarthy Tétrault, we offer challenging and rewarding career opportunities and are delighted to have been selected for the eleventh consecutive year in 2023 as one of Canada’s Top 100 Employers and one of Canada’s Best Diversity Employers. Our culture is built on professional excellence, collaboration, innovation, thought leadership and entrepreneurialism. We embrace inclusion in all its forms and we provide the tools and opportunities to help our people develop to their full potential.

This position is based out of Montreal. McCarthy Tétrault employees benefit from a hybrid work environment.

The Bilingual Training Coordinator in this 1 year contract position will be part of the national IT Training team in which they will work with lawyers and professionals in all of our offices across Canada, where English is the predominant language. An employee in this position will be expected to work on learning materials in English or French for lawyers or professionals who understand and communicate only in English or French. This national IT Training team operates to upskill the members of the firm in the area of the firm’s operational technology and it is necessary for the proper functioning of the operations to have bilingual staff available to respond to the requests of the Firm. Bilingualism (French and English) is therefore a requirement for this position.

Reporting to the Manager of IT Training, this position is preferably based in Montreal, but can be based in any of McCarthy Tétrault’s Canadian offices. McCarthy Tétrault employees benefit from a hybrid work environment.

As a Bilingual Training Coordinator, you will play a crucial role in assisting with the following responsibilities

• Performing administrative tasks associated with training, such as managing scheduling, sending invites, addressing scheduling inquiries.
• Translating English materials created created by the IT Training team to French.
• Contributing to the creation and maintenance of existing French training materials by providing screenshots and screencasts
• Reviewing content translated by other team members to ensure accuracy within the context of our systems
• Reaching out to French speaking end users post training to relay answers to queries that needs follow-ups, and ensuring all questions are successfully answered.
• Supporting with other bilingual trainers to deliver new hire training in French in the long term.

As our ideal candidate, you will have:

• 1-3 years of facilitation or training coordination experience, preferably in a professional services environment.
• Excellent written and oral French language skills, with functional English language skills for team and departmental communication.
• A proactive approach to task management and the ability to work independently.
• Strong organizational skills and attention to detail.
• Knowledge of the Microsoft 365 suite and legal tech and terminology considered an asset
• A strong customer service mindset
• Comfortable working with individuals across multiple levels of seniority
• Ability to keep up-to-date with changes in technology and latest information

As a member of the McCarthy team, you will have access to:

• Competitive compensation, paid overtime and generous time off, including a day off to volunteer and a day off for your birthday.
• A commitment to professional development and growth opportunities for our people at all levels, supported by a culture that fully embraces and encourages two-way feedback.
• Strong community involvement and a commitment to equity, diversity and inclusion.
• A collaborative, cohesive culture that connects lawyers and business teams through collective purpose.

We thank all applicants for their interest in McCarthy Tétrault; however, only chosen applicants will be contacted. We regret that we are unable to respond to individual inquiries about application status. McCarthy Tétrault is an equal opportunity employer that fosters an inclusive, equitable, and accessible environment. Please notify us if you require accommodation at any time during the recruitment process.