Intern, Business Analysis

At CN, we are committed to our pursuit of excellence. We take pride in delivering work of the highest standard, continually innovating to shape the railroad of the future. As responsible railroaders, we make the right decisions every time, putting safety first, acting with unwavering integrity, and holding ourselves accountable for our actions. We believe in succeeding together—by fostering inclusivity and collaboration, we sustainably deliver exceptional results for our customers.
We welcome students aboard to join our team and play a valuable role in the engine that keeps the North American economy on track. Expect an exciting environment where you'll be encouraged to learn, grow, and be recognized for your unique ideas and contributions. Work on pivotal projects with experienced collaborators who will encourage you to share your perspectives, and thrive in our close-knit, safety-focused culture. The careers we offer are meaningful because the work we do matters. Join us and get your career moving!

Canadian National Railway Company (CN) is looking for a highly motivated person to fulfill a full-time (40h/week) Intern, Business Analyst position in Montreal, QC from May - Aug 2025.

Job Summary

The Intern, Business Analysis is responsible for identifying, eliciting, and analyzing users' business needs throughout CN and for specific projects and initiatives. The incumbent acts as a liaison between the Information and Technology (I&T) groups (e.g., Architecture, Design, Delivery, Quality Assurance, Project Management) and the business and translates needs into detailed stakeholder requirements and user stories. The role is performed within the Product and Delivery management team of the corporate solutions vertical. The team is quite broad, composed of a Project Manager, Architects, Designers, Product Managers and Business Analysts (BA). The position is accountable for translating business needs into functional requirements of technology solutions and products. Furthermore, the role drafts, plans, and maintains product roadmaps outlining the technology capabilities being delivered across multiple delivery release. The incumbent is exposed to different delivery methodologies, working with the business, and providing solutions in a team environment.

Major Responsibilities

· Gather and manage business needs

· Plan business analysis activities for projects and initiatives

· Analyze project requirement relationships (e.g., affinity diagrams, fishbone, feasibility analysis)

· Prioritize and maintain traceability of requirement changes

· Organize and facilitate workshops, interviews and meetings while being mindful of organizational change impacts

· Create and validate current and future processes with business partners

· Elicit and document business requirements from internal and external partners (e.g., Requirements Traceability Matrix (RTMs), user stories, user cases)

· Analyze, synthesize, document, explain, and communicate business information to technical teams

· Understand solution gaps and communicate business impacts

· Support the business in program increment, product backlog prioritization, and testing activities

· Review and create product roadmaps

· Apply and ensure compliance with all CN I&T standards throughout projects

Requirements

· Solves problems using analytical thinking

· Knowledge of Microsoft Office (Excel)

· Knowledge of Jira, Azure Development Operations (ADO), or other project tracking tools

· Innovates

· Process organizational skills

· Ability to work independently with little supervision

· Leverages feedback and coaching

· If in Montreal, Employee will be encouraged to come to office 3 times per week

Education

· Working towards a Bachelor's Degree in Business Administration, Information Systems, Computer Science, or Engineering

About CN

CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada's Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.

At CN, we are dedicated to building North America's safest, most inclusive and sustainable railroad, which includes reflecting the communities in which we operate. Research shows that candidates from underrepresented groups often don't apply unless they feel they fit the job posting at 100%. Even if you don't see yourself in every job requirement listed in a posting, we still encourage you to apply. If you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations), please reach out to our team at cnrecruitment@cn.ca.

As an equal employment opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, and other protected status as required by applicable law. We thank all applicants for their interest, however, only candidates under consideration will be contacted. Please monitor your email on a regular basis, as communication is primarily made through email.