Love your job!
Are you looking for an exciting new opportunity?
DAVIDsTEA is a leading branded retailer and growing wholesaler of specialty loose leaf tea, offering a selection of signature blends, single-origin teas, and tea-related gifts and accessories through our e-commerce platform and 18 Canadian retail stores. Based in Montreal, we focus on innovative flavours, wellness-driven ingredients, and organic tea. We’re making tea fashionable and fun, and we pride ourselves on offering both the best possible service to our customers and a positive work environment for our employees!
About the role
we are looking for a Seasonal Virtual Tea Guide to join our Customer Care team!
The Seasonal Virtual Tea Guide works in a team as the initial contact for all customer inquiries, compliments and complaints. They assist our customers through various means of communication such as phones, live chat and email.
In addition, the Seasonal Virtual Tea Guide answers questions about tea, accessories, online orders, shipping inquiries and/or our customer rewards program.
If you enjoy working in a fast evolving and growing environment this may be the perfect position for you!
Sounds like you? Keep reading…
Responsibilities:
So are YOU our next Seasonal Virtual Tea Guide?
Requirements
Sound good? Then join us in our mission of making the world smile— one cup at a time.
DAVIDsTEA is passionate about Diversity and Inclusion and committed to building an inclusive positive work culture that fosters diversity, inclusion, and accessibility.
Please let us know if you require accommodation during the recruitment process.